National Sales Manager - Hotel Polaris

Colorado Springs, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $75,000.00 - $85,000.00

Work Schedule

Standard Hours

Benefits

Group medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Flexible spending account

family and medical leave

Employee assistance program

Paid Time Off

401(k) Plan

Complimentary Meals

complimentary room nights

Job Description

Hotel Polaris at the U.S. Air Force Academy is a distinguished addition to the hospitality landscape of Colorado Springs, known for its commitment to excellence and unique guest experiences. As a part of CoralTree Hospitality, Hotel Polaris embodies a culture of innovation, integrity, and community engagement. The establishment offers a vibrant environment where guests are welcomed with authentic service and distinctive accommodations, making every stay memorable. Hotel Polaris is dedicated to fostering strong connections with its guests, team members, and the broader community, positioning itself as an icon in the region's travel and hospitality industry.

We are currently seeking an exceptional National Sales Manager to join our dedicated team. This role is pivotal in shaping the future success of Hotel Polaris by creating, sustaining, and strengthening relationships with prospective customers, influencers, and strategic partners. The National Sales Manager will enthusiastically represent the hotel brand and its associates, supporting both financial and cultural expectations with the utmost integrity. This position involves innovating and identifying new contacts, developing sales leads through various channels, and maintaining expert-level knowledge of the hotel’s amenities and services to offer authentic and distinctively different experiences.

The ideal candidate will be a master organizer and proactive professional who can anticipate guest needs and provide prompt, effective responses. Responsibilities include generating proposals, writing contracts, managing customer correspondence, and maintaining accurate records of sales activities. The role demands a market-savvy individual with a comprehensive understanding of competitor strengths and economic trends to strategically position Hotel Polaris against its competition. Moreover, the National Sales Manager will be empowered to take initiative to differentiate the hotel, driving loyalty and excitement among clients.

At Hotel Polaris, we believe in cultivating a vibrant company culture and delivering unforgettable guest experiences. This role not only involves achieving sales targets but also contributing positively to our team-oriented environment and enhancing our community relationships. Join us and become part of something bigger, where your passion for hospitality and excellence can truly make a difference. With a competitive salary range of $75,000 to $85,000 per year plus bonuses, and a comprehensive benefits package, this is an excellent opportunity for a driven sales professional to advance their career with a respected hospitality leader.

Job Requirements

Minimum of 3 years experience in sales within a team-oriented environment
Strong interpersonal and communication skills
Proficiency with property management systems and sales software
Ability to create and analyze reports
Strong organizational skills and attention to detail
Ability to work independently and take initiative
Commitment to completing administrative duties accurately and timely

Job Qualifications

Minimum of 3 years experience in sales within a team-oriented environment
Strong relationship-building skills
Excellent listening and verbal and written communication skills in English
Ability to use PMS, Delphi, and other technical and managerial applications
Proven track record of closing sales and finding new business
Ability to confidently and warmly represent a brand and property
Understanding of luxury service standards and guest experience expectations

Job Duties

Create, sustain, and strengthen relationships with prospective customers, influencers and strategic partners
Enthusiastically represent the property brand and the associates that bring it to life
Support the financial and cultural expectations of the property with integrity
Exhibit the ability to introduce existing relationships to the property
Innovate, identify, and enthusiastically create new contacts and develop sales leads through phone solicitation, sales calls, trade shows, etc.
Be the Keeper of the Culture by responding to sales inquiries and contacting potential clients to build and nurture lasting relationships
Be a Market Pro, understanding competitor strengths and weaknesses, economic trends, supply and demand, and strategically sell against our competition
Maintain expert-level knowledge or the hotel amenities, venues, and options, and provide recommendations to create authentic and distinctively different experiences for our groups
Have your eye on the ball and anticipate our guests' needs with prompt responses
Create, execute, and support the operational aspects of business booked, such as generating proposals, writing contracts, and corresponding with customers
Be a Master Organizer and maintain timely and accurate recordings of activity of appointments, calls made, and business leads
Be empowered to take initiative to go beyond the ordinary and differentiate us from the competition, and create loyalty and excitement