
Job Overview
Compensation
Hourly
Range $25.49 - $31.15
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Annual Vacation
Paid sick leave
401(k) retirement plan
Rent Discounts
paid community service hours
Leadership development
Performance incentives
Job Description
Equity Residential is a leading real estate investment trust (REIT) specializing in the acquisition, development, and management of residential properties across the United States. Established with a commitment to creating thriving communities, Equity Residential is dedicated to providing high-quality apartment living experiences that blend comfort, convenience, and sustainability. The company embraces core values such as Diversity, Sustainability, and Total Wellbeing, cultivating a workplace environment built on authenticity and collaboration among its employees. Equity Residential prides itself on fostering an inclusive culture where team members can contribute their unique perspectives and skills to drive innovation and deliver exceptional service to residents.
This is an exciting opportunity to join Equity Residential as a Multisite Maintenance Technician, a crucial role within the service team that supports the maintenance and upkeep of two or more apartment communities. Reporting to the General Service Director or Service Manager, the Multisite Maintenance Technician plays an integral part in ensuring that the living environments remain clean, safe, and well-maintained. With a strong focus on resident satisfaction, this role delivers exceptional move-in experiences, addresses service requests promptly, and maintains the overall operational integrity of properties.
The Multisite Maintenance Technician is responsible for a broad range of maintenance tasks, including preparing apartments for new residents, responding efficiently to resident requests, conducting repairs, and performing preventive maintenance activities across multiple residential sites. Responsibilities also extend to maintaining grounds and common areas by removing debris and managing seasonal tasks such as snow removal when applicable. On-call emergency services are an essential component of this position which demands availability beyond standard business hours to manage urgent maintenance issues that arise.
This role requires professional representation of Equity Residential at all times, reflecting the company’s strong brand promise of superior customer service and commitment to excellence. The Technician will also participate in ongoing training and development to keep skills current and effectively support compliance with federal and state apartment housing laws. A competitive salary ranging from $25.49 to $31.15 per hour is offered, with eligibility for overtime pay and performance incentives, making this position financially rewarding while enabling career growth within a supportive company culture.
This is an exciting opportunity to join Equity Residential as a Multisite Maintenance Technician, a crucial role within the service team that supports the maintenance and upkeep of two or more apartment communities. Reporting to the General Service Director or Service Manager, the Multisite Maintenance Technician plays an integral part in ensuring that the living environments remain clean, safe, and well-maintained. With a strong focus on resident satisfaction, this role delivers exceptional move-in experiences, addresses service requests promptly, and maintains the overall operational integrity of properties.
The Multisite Maintenance Technician is responsible for a broad range of maintenance tasks, including preparing apartments for new residents, responding efficiently to resident requests, conducting repairs, and performing preventive maintenance activities across multiple residential sites. Responsibilities also extend to maintaining grounds and common areas by removing debris and managing seasonal tasks such as snow removal when applicable. On-call emergency services are an essential component of this position which demands availability beyond standard business hours to manage urgent maintenance issues that arise.
This role requires professional representation of Equity Residential at all times, reflecting the company’s strong brand promise of superior customer service and commitment to excellence. The Technician will also participate in ongoing training and development to keep skills current and effectively support compliance with federal and state apartment housing laws. A competitive salary ranging from $25.49 to $31.15 per hour is offered, with eligibility for overtime pay and performance incentives, making this position financially rewarding while enabling career growth within a supportive company culture.
Job Requirements
- Hands-on general service maintenance experience required
- Ability to troubleshoot and repair plumbing, electrical, appliances, HVAC equipment and perform interior repairs and painting preferred
- High school diploma or equivalent
- A valid driver's license, good driving record, auto insurance and reliable transportation is required if the employee will operate a motorized vehicle during their workday and/or as part of their role
- Computer literacy, and must be able to effectively communicate both orally and in writing in English for all work-related purposes
- Must be able to work any assigned shift, including weekends
- shifts may change according to business needs
- Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities
- Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job
- The device must have updated software and must be password-protected and compliant with in-house security systems and operations software
- A telephone number where you can be reached after-hours must be provided to your manager
- Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting and handling of materials
- Frequent lifting, grasping and carrying materials and equipment up to 50 lbs
Job Qualifications
- Hands-on general service maintenance experience
- Ability to troubleshoot and repair plumbing, electrical, appliances, HVAC equipment and perform interior repairs and painting preferred
- High school diploma or equivalent
- Valid driver's license, good driving record, auto insurance and reliable transportation if operating a motorized vehicle during work
- Computer literacy
- Effective oral and written communication skills in English
- Ability to work assigned shifts including weekends and respond to emergencies after hours
- Ability to perform physical activities involving prolonged standing, walking, climbing, lifting and handling materials up to 50 lbs
- Service team employees required to use their own smartphone compliant with security systems
Job Duties
- Prepares all market-ready apartments
- Responds to resident service requests and concerns in a timely manner
- Performs various maintenance functions
- Maintains grounds and common areas and keeps them free of trash, debris and if applicable, snow
- Performs on-call emergency service as required
- Performs special maintenance projects as assigned
- Reports any maintenance concerns for repairs to the Service Manager
- Performs scheduled maintenance program
- Is knowledgeable of federal and state apartment housing laws, as well as internal policies, initiatives and systems regarding maintenance
- Attends and participates in training programs as required
- Represents the company in a professional manner at all times
- Performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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