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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $63,636.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
overtime compensation
Public Service Loan Forgiveness eligibility
inclusive work environment
Employee training and development
Job Description
Monona Terrace Community and Convention Center is a distinguished venue located in the heart of Madison, Wisconsin, renowned for its architectural beauty and vibrant event hosting capabilities. Designed by the celebrated architect Frank Lloyd Wright, this facility serves as a premier destination for a wide array of events including conventions, conferences, public gatherings, and cultural festivities. Each year, nearly half a million people visit Monona Terrace, attracted by its exceptional amenities, breathtaking lakefront views, and strategic downtown location near the State Capitol and the Hilton Madison Monona Terrace hotel. The center boasts 85,000 square feet of interior space including a... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in event coordination or administrative roles
- Ability to work irregular hours including evenings, weekends, and holidays
- Proficiency with event management software
- Familiarity with CAD or computer-aided drafting software
- Strong attention to detail
- Ability to manage multiple tasks simultaneously
- Excellent communication skills
- Ability to maintain professional and courteous interactions with clients and team members
Job Qualifications
- Experience in event coordination or similar role
- Proficiency in event management software
- Ability to use CAD or AutoCAD Lite software for room diagram creation
- Strong customer service skills
- Effective communication and interpersonal skills
- Ability to lead and train team members
- Strong organizational and multitasking abilities
- Willingness to work evenings, weekends, and holidays
Job Duties
- Plan, coordinate and oversee all phases of assigned events including advance planning, client meetings, day-of-event oversight and post event evaluation
- Serve as the lead client contact for assigned events
- Establish and maintain positive client relationships
- Maintain a courteous, cooperative and professional manner in all interactions with clients, co-workers, suppliers and the public
- Schedule and participate in calls and meetings with clients to determine event needs
- Determine client needs and establish a plan for meeting those needs
- Coordinate services and equipment requirements for assigned events and communicate necessary event information to other convention center and catering staff
- Evaluate requests for changes or added services prior to and during the event and determine how they can be accomplished
- Oversee and monitor events while they are in-house
- Provide feedback to Event Services Manager regarding events and report any problems or situations that occur
- Enter important event related occurrences in the event management software activities section
- Prepare event related paperwork by entering information in event software professionally and accurately
- Create event orders using event management software and room diagrams using AutoCAD Lite or current diagraming software
- Revise event orders and room diagrams as needed when changes are received from clients
- Send activity notes in event management software notifying co-workers of event changes
- Document appropriate event communication and occurrences in the event software activities section
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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