
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Training and Development
flexible schedule
Retirement Plan
Job Description
The hiring establishment is a reputable retail company specializing in providing fresh food products through various departments such as Bakery, Deli, and Prepared Foods. This company is committed to maintaining high standards of food safety, sanitation, and superior customer service to ensure customer satisfaction and trust. With a strong presence in the retail sector, the company values a well-stocked, well-maintained department, placing emphasis on professional presentation and quality of products. Employees are expected to demonstrate a high level of responsibility and skill in their roles as they contribute directly to the company's reputation for excellence in retail food service. The work environment is dynamic and fast-paced and requires employees who are adaptable and attentive to detail while maintaining cooperation with team members and management.
The role of Food Service Representative is key to the daily operations and overall success of the food departments within the company. This position is responsible for preparing, packaging, and merchandising fresh food products daily, abiding by all departmental and food safety and sanitation guidelines. In addition, a Food Service Representative provides superior customer service, taking orders, answering product-related questions, and assisting customers in making selections that meet their needs. The role demands excellent communication and interpersonal skills, a strong knowledge of food safety protocols, and the ability to work effectively in a fast-paced retail environment. Special responsibilities may vary depending on the department (Bakery, Deli, or Prepared Foods) with specific technical tasks and customer interaction tailored to each area. For instance, in the Bakery department, there is a focus on baking, frying, decorating, and production planning, while the Deli department involves inventory and catering order management and customer service at service counters. Prepared Foods require serving, educating customers on food preparation, and packaging tasks. This role is essential for maintaining the company’s commitment to quality, freshness, and exemplary customer experiences. Although not explicitly mentioned, this role typically offers part-time or full-time employment with competitive retail industry wages. The company encourages growth and learning, providing food safety and sanitation training upon hire and ongoing support.
The role of Food Service Representative is key to the daily operations and overall success of the food departments within the company. This position is responsible for preparing, packaging, and merchandising fresh food products daily, abiding by all departmental and food safety and sanitation guidelines. In addition, a Food Service Representative provides superior customer service, taking orders, answering product-related questions, and assisting customers in making selections that meet their needs. The role demands excellent communication and interpersonal skills, a strong knowledge of food safety protocols, and the ability to work effectively in a fast-paced retail environment. Special responsibilities may vary depending on the department (Bakery, Deli, or Prepared Foods) with specific technical tasks and customer interaction tailored to each area. For instance, in the Bakery department, there is a focus on baking, frying, decorating, and production planning, while the Deli department involves inventory and catering order management and customer service at service counters. Prepared Foods require serving, educating customers on food preparation, and packaging tasks. This role is essential for maintaining the company’s commitment to quality, freshness, and exemplary customer experiences. Although not explicitly mentioned, this role typically offers part-time or full-time employment with competitive retail industry wages. The company encourages growth and learning, providing food safety and sanitation training upon hire and ongoing support.
Job Requirements
- HS diploma or GED or equivalent
- knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- ability to work in a fast-paced environment
- completion of company orientation upon hire
- food safety and sanitation training upon hire
- ability to lift 50-55 lbs and manage in excess of 65-70 lbs depending on department
- ability to perform physical tasks such as standing, walking, bending, reaching overhead, stooping, squatting, crouching, kneeling, stair climbing, pivoting, twisting, pushing, pulling, pinching, performing fine motor movements, shoulder abduction
- ability to work in wet, cold, hot conditions and tolerate loud noise
- ability to function in a fast-paced retail environment with attention to detail and customer needs
Job Qualifications
- knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- ability to work in a fast-paced environment
- HS diploma or GED or equivalent
- completion of company orientation upon hire
- food safety and sanitation training upon hire
Job Duties
- provides superior customer service
- takes orders from customers by telephone or in person
- answers customer questions regarding products
- assists customers with selections
- prepares, packages, and merchandises fresh products effectively
- slices, packages, labels, rotates, and culls products for poor quality
- assists in technical areas such as basic set-up and clean-up processes
- uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
- cleans and sanitizes display cases
- operates and maintains equipment properly
- complies with food safety and sanitation standards
- complies with department and store operating procedures
- records production and shrink for production planning
- assists in technical areas such as baking, frying, and decorating
- culls bakery products for poor quality and expiration dates
- takes care of service counter customers
- uses ordering system applications and fresh production planner
- performs inventory management processes
- ensures catering orders are prepared and ready in time for customer pickup
- performs all sanitation and maintenance tasks for deli slicers
- serves and packages products at customer's request
- educates customers on preparation and reheating instructions
- prepackages condiments for prepared food items
- cuts, slices, dices, chops food in preparation for chef
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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