Merchandiser

Total Wine & More is a leading specialty retailer of fine wine, spirits, and beer, known for its extensive selection, competitive prices, and exceptional customer service. Established with a passion for helping customers explore and discover new beverages, Total Wine & More operates numerous stores across the United States, offering a comprehensive assortment of products that cater to both casual consumers and connoisseurs alike. The company’s vibrant retail environment is designed to provide customers with an engaging shopping experience, supported by knowledgeable staff and excellent merchandising. Total Wine & More values its team members as a critical asset, fostering a culture of growth, development, and inclusivity. They provide robust support through various resources and benefits, ensuring employees can thrive personally and professionally.

The Store Team Member role at Total Wine & More is a dynamic position that plays a crucial role in upholding the company’s brand and delivering exceptional service. Team Members, often referred to internally as Merchandisers, are tasked with maximizing product inventory and supporting online business operations to ensure a seamless and positive shopping experience for customers. While many focus primarily on merchandising duties such as processing freight, organizing inventory, stocking merchandise, and building attractive displays, their responsibilities may also include sales, front-end tasks, or other store functions depending on operational needs. This flexible role requires a blend of physical stamina, customer engagement skills, and a strong understanding of wine, spirits, and beer products.

Because Total Wine & More operates in a regulated industry, team members must maintain strict adherence to laws pertaining to the sale of alcohol, ensuring a safe, compliant, and welcoming store environment. Training in product knowledge and safety protocols is an integral part of the role to equip employees with the expertise required to assist customers effectively and responsibly. Additionally, the position involves supporting digital business activities such as fulfilling online orders, assisting with in-store and curbside pickups, and potentially delivering orders to customers while ensuring all safety and traffic laws are followed.

The position accommodates both part-time and full-time arrangements, often with flexible scheduling including evenings and weekends to meet business demands. The company also offers seasonal roles with the possibility of transitioning to permanent positions. Employees in this role can expect to engage in cross-functional teamwork, take on various duties as assigned by store management, and actively participate in the company’s training and development programs to enhance their skills and advance within the organization.

Total Wine & More values diversity and inclusion, promoting equal employment opportunities regardless of race, color, religion, gender, sexual orientation, age, or disability status. The company is also committed to providing reasonable accommodations throughout the employment process and maintains a drug-free workplace. Through its comprehensive Total Rewards program, team members have access to an array of benefits that support their health, well-being, and career growth, making it an attractive employer for those interested in the retail alcohol industry. This role is a great opportunity for individuals who enjoy working in fast-paced environments, have a passion for customer service, and want to develop expertise in the beverage specialty market.