Mental Health Intensive Care Coordinator - Master's Level
Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Tuition Reimbursement
Retirement Plan
Disability insurance
Life insurance
Job Description
The Home for Little Wanderers is a historic and highly respected child welfare agency in the United States, with over 200 years of dedicated service to vulnerable children and their families. Known as the oldest child welfare agency in America, The Home has built a legacy of providing safe, nurturing environments and supportive programs tailored to meet the needs of thousands of at-risk youth each year. These young individuals, ranging from birth up to age 26, often come from backgrounds marked by abuse, neglect, trauma, and family disruption. The agency’s 25-plus community-based and residential programs are specially designed to create stable lives and hopeful futures by fostering permanent loving relationships and secure pathways toward improved wellbeing.
Operating in the Boston area, The Home for Little Wanderers is committed to serving children and families through comprehensive support systems that emphasize emotional, social, and psychological care. They actively work to enhance family resilience and promote positive outcomes by engaging skilled professionals who are passionate about child welfare and mental health services. This role represents an opportunity to join a team dedicated to transformative social impact and community empowerment.
The Mental Health Intensive Care Coordinator position is full-time and based in the Boston area's Community Service Agency (CSA), which targets youth with Serious Emotional Disturbance (SED) enrolled in MassHealth coverage. This role plays a vital part within the Massachusetts Children’s Behavioral Health Initiative (CBHI) by supporting Dorchester and surrounding neighborhoods such as South Boston, Hyde Park, Roslindale, Mattapan, and West Roxbury. The primary goal of this position is to facilitate the development and execution of individualized care and risk management plans tailored to each youth's unique needs, advocating for both youth and families while coordinating multidisciplinary care efforts.
Working closely with the Program Director and Senior Intensive Care Coordinator, the Mental Health Intensive Care Coordinator will act as a liaison between families and collateral agencies, ensuring that services span medical, educational, therapeutic, social, and community-based supports are well integrated. This role involves assessing client needs, monitoring service delivery, managing documentation, and promoting community-based solutions that foster long-term success for children with behavioral health challenges. Key responsibilities include conducting assessments, facilitating communication among service providers, administering safety planning, and participating in ongoing clinical supervision and training.
Candidates will find that this role offers a deeply rewarding opportunity to impact the lives of at-risk children and families, supported by a committed team and a stable organization that prioritizes equity, diversity, and inclusion. The Home provides competitive salaries, an up to $5,000 sign-on bonus, visa sponsorship, relocation assistance, and comprehensive benefits, including health and dental insurance effective immediately upon hire. With extensive training programs, tuition reimbursement, and a robust retirement plan with employer match, this position is designed not only to provide meaningful work but also to support professional growth and personal wellbeing.
The Home for Little Wanderers’ mission to empower children and families aligns with their commitment to diversity, equity, and inclusion—enhancing their ability to offer exceptional care that respects the unique backgrounds and experiences of the communities served. As such, the Mental Health Intensive Care Coordinator role is ideal for dedicated mental health professionals who have a master’s degree in a related field, experience navigating child and family service systems, and a passion for advocacy and holistic care. This position holds the promise of a challenging yet impactful career path within a prestigious organization that values lasting positive change and continuous professional development.
Operating in the Boston area, The Home for Little Wanderers is committed to serving children and families through comprehensive support systems that emphasize emotional, social, and psychological care. They actively work to enhance family resilience and promote positive outcomes by engaging skilled professionals who are passionate about child welfare and mental health services. This role represents an opportunity to join a team dedicated to transformative social impact and community empowerment.
The Mental Health Intensive Care Coordinator position is full-time and based in the Boston area's Community Service Agency (CSA), which targets youth with Serious Emotional Disturbance (SED) enrolled in MassHealth coverage. This role plays a vital part within the Massachusetts Children’s Behavioral Health Initiative (CBHI) by supporting Dorchester and surrounding neighborhoods such as South Boston, Hyde Park, Roslindale, Mattapan, and West Roxbury. The primary goal of this position is to facilitate the development and execution of individualized care and risk management plans tailored to each youth's unique needs, advocating for both youth and families while coordinating multidisciplinary care efforts.
Working closely with the Program Director and Senior Intensive Care Coordinator, the Mental Health Intensive Care Coordinator will act as a liaison between families and collateral agencies, ensuring that services span medical, educational, therapeutic, social, and community-based supports are well integrated. This role involves assessing client needs, monitoring service delivery, managing documentation, and promoting community-based solutions that foster long-term success for children with behavioral health challenges. Key responsibilities include conducting assessments, facilitating communication among service providers, administering safety planning, and participating in ongoing clinical supervision and training.
Candidates will find that this role offers a deeply rewarding opportunity to impact the lives of at-risk children and families, supported by a committed team and a stable organization that prioritizes equity, diversity, and inclusion. The Home provides competitive salaries, an up to $5,000 sign-on bonus, visa sponsorship, relocation assistance, and comprehensive benefits, including health and dental insurance effective immediately upon hire. With extensive training programs, tuition reimbursement, and a robust retirement plan with employer match, this position is designed not only to provide meaningful work but also to support professional growth and personal wellbeing.
The Home for Little Wanderers’ mission to empower children and families aligns with their commitment to diversity, equity, and inclusion—enhancing their ability to offer exceptional care that respects the unique backgrounds and experiences of the communities served. As such, the Mental Health Intensive Care Coordinator role is ideal for dedicated mental health professionals who have a master’s degree in a related field, experience navigating child and family service systems, and a passion for advocacy and holistic care. This position holds the promise of a challenging yet impactful career path within a prestigious organization that values lasting positive change and continuous professional development.
Job Requirements
- Master’s degree in a mental health field
- experience navigating child/family-serving systems
- experience advocating for family members involved with behavioral health systems
- maintain certification in the Massachusetts CANS
- computer literate including Microsoft Office and Internet Explorer
- preferably knowledge of a second language such as Spanish, Vietnamese, or Haitian Creole
Job Qualifications
- Master’s degree in a mental health field including counseling, family therapy, social work, psychology from an accredited college or university
- experience navigating child and family serving systems
- experience advocating for family members involved with behavioral health systems
- must maintain certification in the Massachusetts CANS
- preferably knowledgeable about the communities served
- knowledge of a second language such as Spanish, Vietnamese, or Haitian Creole preferred but not required
- computer literate including Microsoft Office and Internet Explorer with the ability to learn new software applications
Job Duties
- Act as a liaison with collateral agencies and programs
- establish and maintain relationships and services that support children and family growth
- act as an advocate for families
- educate parents on advocating for themselves and their children
- identify and actively assist youth and families to obtain and monitor the delivery of available services including medical, educational, social, therapeutic, or other necessary services including formal and natural supports and community-based agencies, services, and organizations
- perform initial assessments and evaluations of new clients and families
- develop, implement, and monitor Individual Care Plans and Transition Plans
- maintain working relationship with local providers of all services in order to facilitate referrals from these providers, including ESP/Mobile Crisis Intervention providers, to ensure care is properly coordinated
- continuously communicate with client, collaterals, and providers of supportive services
- administer written assessments, summary reports, documentation, treatment planning, and safety planning to appropriate parties in a timely, well written manner
- submit reports, documentation and billing in a timely manner
- attend staff meetings
- present client material
- consult with supervisor and team members on challenging and difficult client issues
- participate in regular individual and group supervision
- attend clinical training and safety practice training
- document significant client interactions per MassHealth requirements
- may be required to provide behavioral support
- participate in program activities including but not limited to staff and team meetings, training and development needs of the program, and primary on-call rotation
- may be required to meet certain billing requirements on a weekly basis
Job Criteria
Experience
No experience required
Job Location
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