Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
flexible spending accounts
Job Description
ArchWell Health is a pioneering healthcare provider dedicated to enhancing the health and well-being of senior citizens. With a focus on delivering best-in-class medical care, ArchWell Health operates accessible neighborhood clinics designed to make seniors feel comfortable and part of a vibrant, wellness-focused community. This healthcare organization prioritizes continuity of care by ensuring patients receive consistent, respectful, and personalized treatment from professionals who genuinely care about the seniors, their families, and the communities they serve. ArchWell Health is driven by the mission to bridge healthcare gaps and provide seniors with access to high-quality medical services regardless of their economic status.
The role of a Membership Consultant at ArchWell Health is critical in spreading the organization's mission and expanding its patient base within the communities it serves. Membership Consultants act as key ambassadors, engaging directly with seniors to educate, inspire, and facilitate their enrollment in ArchWell's medical centers. This position uniquely combines elements of traditional sales with community engagement, emphasizing the importance of building relationships and networks that advance healthcare outreach for seniors. Consultants work through a variety of channels including direct-to-consumer outreach, organizing community events, and building partnerships with local organizations and healthcare referral sources. This multifaceted approach ensures that ArchWell Health reaches seniors who can benefit most from their services, including those medically underserved and Medicare-eligible.
In this role, Membership Consultants must be proactive and visible members of their local communities, meeting seniors in diverse settings such as their homes, senior centers, houses of worship, and community events. Beyond sales skills, successful consultants must have strong problem-solving and organizational abilities, as well as the capacity to navigate healthcare-related conversations with empathy and clarity. Although prior experience in Medicare Advantage sales or senior care is advantageous, ArchWell Health remains open to candidates from various backgrounds who demonstrate outstanding sales talent and a passion for making a difference in senior healthcare.
Membership Consultants also collaborate closely with a range of community stakeholders including health plan agents, social workers, senior housing managers, and community-based organizations. By fostering these relationships, consultants help position ArchWell Health as the preferred provider for senior healthcare referrals. This collaborative effort is complemented by aligning with ArchWell Health’s Community Relations team to participate in local initiatives that effectively drive patient enrollment and community outreach.
Additional responsibilities include using sales and marketing tools such as Salesforce to track leads, manage patient information, and document interactions, as well as creating monthly activity calendars and targeted marketplace strategies. Consultants are also engaged in relationship-building beyond initial enrollment to support patient retention and resolve customer concerns. While travel is required, it remains minimal and typically confined to the local market, allowing consultants to maintain strong community connections.
This role offers the opportunity to join a respected and innovative healthcare provider committed to seniors, providing meaningful career growth within a supportive and inclusive environment. ArchWell Health values diversity and ensures equal employment opportunities for all qualified applicants without discrimination. Joining ArchWell means becoming part of a mission-driven team dedicated to enriching the lives of older adults through excellent healthcare and community engagement.
The role of a Membership Consultant at ArchWell Health is critical in spreading the organization's mission and expanding its patient base within the communities it serves. Membership Consultants act as key ambassadors, engaging directly with seniors to educate, inspire, and facilitate their enrollment in ArchWell's medical centers. This position uniquely combines elements of traditional sales with community engagement, emphasizing the importance of building relationships and networks that advance healthcare outreach for seniors. Consultants work through a variety of channels including direct-to-consumer outreach, organizing community events, and building partnerships with local organizations and healthcare referral sources. This multifaceted approach ensures that ArchWell Health reaches seniors who can benefit most from their services, including those medically underserved and Medicare-eligible.
In this role, Membership Consultants must be proactive and visible members of their local communities, meeting seniors in diverse settings such as their homes, senior centers, houses of worship, and community events. Beyond sales skills, successful consultants must have strong problem-solving and organizational abilities, as well as the capacity to navigate healthcare-related conversations with empathy and clarity. Although prior experience in Medicare Advantage sales or senior care is advantageous, ArchWell Health remains open to candidates from various backgrounds who demonstrate outstanding sales talent and a passion for making a difference in senior healthcare.
Membership Consultants also collaborate closely with a range of community stakeholders including health plan agents, social workers, senior housing managers, and community-based organizations. By fostering these relationships, consultants help position ArchWell Health as the preferred provider for senior healthcare referrals. This collaborative effort is complemented by aligning with ArchWell Health’s Community Relations team to participate in local initiatives that effectively drive patient enrollment and community outreach.
Additional responsibilities include using sales and marketing tools such as Salesforce to track leads, manage patient information, and document interactions, as well as creating monthly activity calendars and targeted marketplace strategies. Consultants are also engaged in relationship-building beyond initial enrollment to support patient retention and resolve customer concerns. While travel is required, it remains minimal and typically confined to the local market, allowing consultants to maintain strong community connections.
This role offers the opportunity to join a respected and innovative healthcare provider committed to seniors, providing meaningful career growth within a supportive and inclusive environment. ArchWell Health values diversity and ensures equal employment opportunities for all qualified applicants without discrimination. Joining ArchWell means becoming part of a mission-driven team dedicated to enriching the lives of older adults through excellent healthcare and community engagement.
Job Requirements
- High school diploma or GED
- one year of sales or community relations experience
- valid driver’s license
- ability to engage with senior populations
- effective communication skills
- problem-solving and organizational skills
- proficiency with sales and marketing tools
- willingness to work in community settings
- ability to travel locally under 10%
Job Qualifications
- H.S. diploma or GED required
- bachelor’s degree is helpful
- 1 year of sales or community relations experience required
- 2+ years preferred
- experience with a health plan, FMO / benefits broker, or provider is preferred
- experience working with or selling to the senior community or medically underserved preferred
- valid drivers’ license
Job Duties
- Drives new patient enrollment year-round by identifying, cultivating, and securing new patients through direct-to-consumer, business-to-business, and community stakeholder relationships
- meets individual seniors and groups in their homes, senior centers, houses of worship, and other community gathering places to evangelize the ArchWell Health mission and value proposition for seniors
- plans, coordinates, and executes local events in the community and in our centers to help reach our ideal patients (e.g. medically underserved, Medicare-eligible seniors)
- cultivates relationships with individual health plan agents, independent brokers, social workers, case workers, senior housing managers, senior centers, and related community providers to position ArchWell Health as their preferred provider for senior healthcare when referring or assigning patients to a primary care physician
- partners with ArchWell Health Community Relations on initiatives with community officials/influencers, businesses, and public health programs that appropriately drive new patient growth
- coordinates with health plan agents and brokers to ensure prospective patients are enrolled in an accepted health plan and assigned to ArchWell Health in a timely manner
- leverages sales and marketing tools (e.g. Salesforce) to identify and cultivate new patients, maintain current prospect information, and document sales interactions
- provides monthly activity calendar reflecting community access points and tabletop venues
- creates penetration plans and initiatives in target sub-markets and channels
- engages with new patients through and beyond their first appointment
- maintains relationships with enrolled patients to positively impact retention
- helps address and resolve customer complaints and issues
- travel required: very limited outside of local market (under 10%)
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
