Membership Concierge - Part Time

Life Time is a premier health and wellness company that operates a diverse range of fitness centers, offering members access to fitness facilities, programs, and services designed to foster a healthy way of life. Life Time is widely recognized for its commitment to creating an inclusive, welcoming environment where members and guests are supported in their personal health journeys. The company values diversity, equity, and inclusion, ensuring that all team members and members alike feel respected and valued. Life Time is an organization that upholds meritocracy, promoting and hiring individuals based on qualifications and skills while fostering a culture of continuous learning and wellness.

The role of Membership Concierge I at Life Time is integral to the overall member experience, acting as the first point of contact for all members and guests entering the club. This position requires delivering exceptional customer service and fostering relationships that inspire member loyalty and engagement. The Membership Concierge I is responsible for welcoming guests warmly, answering inquiries, facilitating phone calls, and educating members about the club's programming, events, pricing, and policies. This position offers a dynamic work environment where employees can engage with health-conscious individuals and contribute to their wellness goals.

In this position, the Membership Concierge I will be working a minimum of 15 hours per week, providing a balanced schedule conducive to those seeking part-time employment. Candidates are expected to complete Concierge Certification upon hire, which equips them with comprehensive knowledge and skills to enhance the member experience effectively. Standing for extended periods is part of the role, reflecting its active engagement with members in a fast-paced setting. Effective communication, multi-tasking abilities, and a passion for healthy living are essential traits for success in this role.

Life Time ensures that each member who arrives feels welcomed and valued, making the Membership Concierge I the vital ambassador of these values. This role is ideal for individuals who thrive in a hospitality-focused setting and enjoy creating memorable experiences for others while promoting the company’s health-centric lifestyle. If you have prior service or reception experience, excellent communication skills, and a commitment to customer satisfaction, this position offers an excellent opportunity to grow within a renowned wellness organization.