Membership Concierge (Opener)

Life Time is a premier health and wellness company known for its expansive fitness centers that provide a holistic approach to healthy living. The organization prides itself on fostering a welcoming and inclusive environment where members and guests feel valued and supported in their wellness journeys. Life Time combines state-of-the-art fitness facilities with quality customer service to create an exceptional experience for every individual who walks through its doors. Recognized for its community-focused mindset, Life Time invests in the personal and professional growth of its team members and puts strong emphasis on building value-based relationships. This culture not only enhances member loyalty but also fosters a workplace that celebrates diversity, inclusion, and respect for all individuals. Life Time maintains a healthy work environment that encourages employees to live a balanced lifestyle while progressing in their careers.

The Membership Concierge I position is a vital entry-level customer service role serving as the first point of contact for members and guests at Life Time. In this role, you are tasked with delivering the highest quality of service in a fun and healthy environment. You will be responsible for warmly greeting visitors, answering incoming calls, and providing detailed information about club programming, events, pricing, and policies. A key responsibility is to create extraordinary member experiences by exemplifying a hospitality mindset and building meaningful relationships. You will assist members with transactions and account changes, aiming to support them in achieving their healthy way of life goals. This role requires excellent communication skills, multitasking abilities, and a passion for health and wellness. The position offers hourly wages starting at $16.50, going up to $19.50 depending on experience and qualifications, and requires a minimum commitment of 15 hours per week. Life Time provides team members with certified concierge training upon hire to ensure competent service delivery and ongoing professional development. This opportunity is perfect for those who want to work in a vibrant setting with a forward-thinking company that values its people as much as its members.