Membership Concierge II

Life Time is a premier lifestyle and hospitality organization known for its exceptional commitment to creating extraordinary experiences for its members and guests. Specializing in health, wellness, and luxury resort environments, Life Time operates a vast network of resorts and fitness centers that blend state-of-the-art facilities with personalized service. The organization emphasizes a culture of inclusivity, diversity, and professionalism, aiming to build a workplace where every team member can thrive, grow, and succeed. Life Time is dedicated to delivering outstanding service through a team-oriented approach that values integrity, passion, and continuous learning.

The role of Membership Concierge II at Life Time is a professional and dynamic position focused on account maintenance, service delivery, programming insight, and fostering meaningful engagement with members and guests. This position serves as the first point of contact for visitors entering the resort, embodying a hospitality-driven mindset to consistently create extraordinary experiences. The Membership Concierge II supports both inbound and outbound communications, ensuring members and guests are well-informed about club programming, events, pricing, and policies. Responsiveness and proactive interaction are key components of this role as it involves assisting with account maintenance, handling member requests, processing payments, and providing valuable support for membership sales and retention.

Opportunities abound for professional growth within the Life Time organization, as the Membership Concierge II is encouraged to pursue self-directed progression through hospitality certification levels. This progression is designed to enhance skills and build a tailored succession plan that supports the realization of personal and career goals. Candidates should expect to enhance their communication, problem-solving, and service recovery skills while working in a fast-paced, engaging environment. With wages starting at $18.75 and up to $22.25 hourly based on experience and qualifications, this position offers both financial reward and career development in a respected, growing company.