Membership Concierge II 12pm - 8pm Tuesday - Saturday

Life Time is a premier lifestyle and hospitality company dedicated to enhancing the wellbeing of communities through exceptional service, engaging experiences, and innovative programming. Known widely for its comprehensive wellness facilities including fitness centers, pools, and various recreational amenities, Life Time creates an inclusive environment where members feel valued, supported, and empowered. The company prides itself on its commitment to diversity, equity, and inclusion, fostering a workplace that celebrates unique perspectives and promotes professional growth across all levels of the organization. As a recognized leader in the hospitality and fitness industry, Life Time continuously invests in its team members through training, certification programs, and comprehensive benefits, all designed to support their personal and professional development.

The Membership Concierge II role at Life Time is a vital part of the member experience, embodying the company’s dedication to outstanding hospitality. This position serves as the first point of contact for members and guests entering the resort, ensuring each interaction is infused with warmth, professionalism, and a hospitality mindset. The Membership Concierge II is responsible for maintaining account accuracy through meticulous service delivery, assisting members with their needs and transactions, and providing insightful guidance on club programming, events, and policies. This role demands proactive engagement, including inbound and outbound communication with members to support their engagement and contribute to membership growth and retention efforts.

Candidates in this role will have the unique opportunity to grow their skill set through a structured progression system tied to Life Time’s hospitality certification levels. This professional development pathway is designed to empower employees to customize their career trajectory while building a robust professional network within the wellness and hospitality industry. The role offers an hourly wage starting at $18.25, with a potential increase up to $21.00 based on experience and qualifications. Additionally, candidates benefit from a dynamic work environment that values multi-tasking, effective communication, and a friendly demeanor to create extraordinary experiences for every member and guest. Life Time provides a broad range of benefits, including fully subsidized memberships, discounts on products and services, retirement plans, and health coverage options, further supporting the well-being and satisfaction of its team members. Joining Life Time as a Membership Concierge II means becoming part of a forward-thinking company dedicated to excellence in service and supportive of each individual’s career goals and personal growth.