Membership Concierge I

Life Time is a premier health and wellness company that provides a comprehensive approach to healthy living through its extensive network of fitness clubs and resorts. Known for its top-tier facilities, innovative health programs, and member-centric philosophy, Life Time is dedicated to helping individuals and families achieve their health and wellness goals in a supportive, inclusive environment. The company prides itself on offering state-of-the-art amenities, engaging fitness classes, personalized coaching, and community-driven events that foster a holistic healthy lifestyle. Life Time's commitment to diversity, equity, and inclusion ensures a welcoming atmosphere for all members and employees, cultivating a culture of respect and support throughout its locations.

The Membership Concierge I plays an essential role within the Life Time team as the first point of contact for members and guests. This position is pivotal in delivering exceptional customer service to ensure that every visitor's experience is welcoming and personalized. Your role as a Membership Concierge I is not only to greet and assist members and guests but also to educate them about the club's extensive programming, events, and policies, helping them navigate their way toward achieving their goals of a healthy way of life. You will be responsible for handling incoming calls, facilitating member transactions, and providing a warm, hospitality-focused presence that encourages positive, long-lasting relationships with members.

This role thrives on active communication, attentiveness, and the ability to multitask efficiently in a fast-paced fitness environment. Working a minimum of 15 hours per week, you will enjoy a dynamic and friendly workplace that values teamwork and member engagement. The successful Membership Concierge I demonstrates a passion for health and wellness and embodies Life Time's mission to inspire and support members on their health journey. The job offers an opportunity to contribute meaningfully to a growing company while enhancing your skills in customer service, hospitality, and health industry knowledge. Commitment to a healthy lifestyle and excellent communication skills are key to flourishing in this position. Life Time provides ongoing training, including concierge certification, ensuring our team members have the tools necessary for success and advancement within the organization.