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Membership Concierge I

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.25 - $20.75
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee wellness programs
Employee Discounts

Job Description

Life Time is a premier health and wellness company that provides a comprehensive approach to healthy living through its extensive network of fitness clubs and resorts. Known for its top-tier facilities, innovative health programs, and member-centric philosophy, Life Time is dedicated to helping individuals and families achieve their health and wellness goals in a supportive, inclusive environment. The company prides itself on offering state-of-the-art amenities, engaging fitness classes, personalized coaching, and community-driven events that foster a holistic healthy lifestyle. Life Time's commitment to diversity, equity, and inclusion ensures a welcoming atmosphere for all members and employees, cultivating a culture of... Show More

Job Requirements

  • Minimum of 6 months service or reception experience
  • Complete Concierge Certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time

Job Qualifications

  • Minimum of 6 months service or reception experience
  • Effective communication skills
  • Passion for living a healthy way of life
  • Commitment to serve others
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Good verbal communication
  • Completion of Concierge Certification upon hire

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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