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Membership Concierge I

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

inclusive workplace
diversity
equity
Career Development
supportive environment
Employee wellness programs
Equal opportunity employer

Job Description

Life Time is a premier health and wellness company dedicated to inspiring healthy living through a unique combination of fitness, sports, and lifestyle amenities. Established as a leading operator of luxury fitness centers, Life Time offers an integrated approach to health, blending state-of-the-art facilities, expert coaching, and a supportive community to help members achieve their wellness goals. With locations across multiple cities, Life Time has built a reputation for excellence, fostering environments where people feel empowered, energized, and motivated to lead healthier lives. The company embraces diversity and inclusivity, ensuring that everyone who steps into their clubs feels welcomed, valued,... Show More

Job Requirements

  • minimum of 6 months service/reception experience
  • complete concierge certification upon hire
  • must work a minimum of 15 hours per week
  • commitment to serve others
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • must have good verbal communication
  • must be able to stand for 4 hours at a time

Job Qualifications

  • minimum of 6 months service/reception experience
  • complete concierge certification upon hire
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • good verbal communication

Job Duties

  • operates as first point of contact for members and guests
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • assists members with transactions and general account changes

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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