Membership Concierge

Life Time is a premier health and wellness company known for its commitment to providing exceptional service and a member-focused experience. As a celebrated leader in the fitness and lifestyle industry, Life Time operates a network of luxury athletic resorts that offer a comprehensive range of wellness amenities and professional programming designed to inspire members to achieve their health and fitness goals. The company is dedicated to fostering an inclusive and diverse environment where all employees are respected and valued. Life Time represents an innovative approach to health clubs, combining state-of-the-art fitness equipment with luxury facilities and expert-led classes, making it a sought-after destination for clients who expect superior service and personal attention. Life Time's organizational culture encourages professional growth and development, offering employees opportunities to advance through a clear certification and succession planning framework that supports individual career ambitions.

The role of Membership Concierge II at Life Time is tailored for professionals who thrive in an active hospitality environment, serving as the vital first point of contact between members or guests and the resort. This position demands a proactive and hospitality-driven mindset aimed at cultivating extraordinary guest experiences and fostering long-term member loyalty. As a Membership Concierge II, you will be responsible for managing member accounts, facilitating outstanding service delivery, and maintaining comprehensive knowledge of club programs, events, and policies to effectively support member engagement and retention efforts. This position offers an excellent opportunity to enhance your professional network while advancing your career through Life Time’s hospitality certification levels and personalized career development plans. The position is hourly, with pay rates ranging from $17.25 to $20.50 depending on experience and qualifications. Life Time not only values exceptional customer service skills but also encourages a friendly and outgoing demeanor, excellent problem-solving abilities, and effective communication skills within a fast-paced, dynamic setting. This role is integral to sustaining the high standard of excellence that Life Time members expect and deserve.