Membership Concierge

Life Time is a premier lifestyle brand known for creating extraordinary experiences through a comprehensive approach to health, wellness, and hospitality. Founded with a passion for enhancing lives, Life Time offers a variety of services and amenities including fitness centers, spas, dining, and social venues designed to foster community and promote well-being. As a company, Life Time prides itself on providing an inclusive and equitable workplace that values diversity and individual contributions, ensuring every team member can thrive and grow in their professional journey. Life Time is committed to excellence in customer service and member engagement, striving to deliver exceptional experiences to every guest and member that walks through their doors.

The Membership Concierge II role at Life Time is a pivotal position that combines hospitality, service excellence, and relationship building. This role is designed for professionals who are passionate about providing top-tier service and eager to develop their hospitality skills through ongoing certification and career advancement opportunities. In this position, you will serve as the frontline ambassador to members and guests, facilitating account maintenance, service delivery, and engagement programming. Your responsibilities will include acting as the primary point of contact within the resort, managing communications, and supporting new membership sales and member retention efforts. The ideal candidate will showcase a hospitality mindset, prioritize extraordinary member experiences, and excel in problem-solving and service recovery. This full-time position invites you to join a dynamic team where professional development, networking, and personalized succession planning are integral to your success. Life Time fosters a welcoming environment that encourages growth, collaboration, and the continual pursuit of excellence in the hospitality industry.