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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Professional Development
wellness programs
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who are eager to build a lifestyle career within an established and rapidly growing company. Known for their commitment to fostering a healthy way of life, Life Time Athletic Resorts provide an inclusive environment that encourages both professional growth and community engagement. The company prides itself on maintaining a culture that values diversity, equity, and inclusion, ensuring that every team member's unique contributions are respected and celebrated. The resort’s reputation as a holistic wellness hub makes it more than just a workplace; it is a vibrant community where hospitality professionals... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- bachelor’s degree in hospitality preferred
- minimum of 1 year of customer service experience
- effective communication skills
- passion to serve others
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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