Membership Concierge

Life Time is a leading lifestyle and hospitality company dedicated to providing exceptional health and wellness experiences to its members. Known for its expansive network of fitness centers, resorts, and wellness services, Life Time combines a passion for service with a commitment to excellence. As a company, Life Time prides itself on its inclusive, diverse, and equitable workplace culture, ensuring that every team member feels valued and empowered to contribute their unique skills. The company emphasizes continuous professional growth, offering extensive training, certification programs, and opportunities for career advancement. This supportive environment makes Life Time a preferred employer for individuals seeking to build lasting careers in the health, wellness, and hospitality industries.

The role of Membership Concierge II at Life Time is an excellent opportunity for hospitality professionals looking to grow their expertise in account maintenance, service delivery, programming insight, and member engagement. This position functions as the primary point of contact for members and guests entering Life Time resorts, embodying a hospitality mindset that focuses on building meaningful relationships and creating extraordinary experiences. The Membership Concierge II facilitates communication and engagement by handling inbound and outbound calls, assisting with account maintenance, program transactions, and supporting new membership sales and retention efforts. Employees in this role are encouraged to advance through Life Time's hospitality certification levels, fostering ongoing skill development and professional networking to tailor a personalized succession plan that aligns with their career goals.

This hourly position offers competitive wages starting at $18.75 per hour, with potential earnings up to $22.25 based on experience and qualifications. The work environment is fast-paced and dynamic, ideal for individuals who thrive in customer-focused roles and demonstrate resilience in service recovery and problem-solving. The position requires the ability to stand for extended periods and maintain a friendly, outgoing demeanor essential for creating positive guest interactions at all times. Joining Life Time means becoming part of a team that supports personal and professional growth through comprehensive training and access to a broad range of benefits. This role is perfect for someone passionate about serving others, enhancing member satisfaction, and being an integral part of a vibrant hospitality team dedicated to wellness and exceptional service.