Member Concierge

Life Time is a premier lifestyle brand and wellness-focused company dedicated to elevating the health and happiness of its members through world-class experiences and environments. As a leader in health clubs and athletic resorts, Life Time combines state-of-the-art fitness facilities, innovative programming, and exceptional customer service to create an unmatched atmosphere for wellness enthusiasts. The company's commitment to inclusion, diversity, and equity establishes a supportive and dynamic workplace culture where every team member is valued and empowered to excel. Life Time is renowned for its comprehensive wellness offerings, including fitness classes, nutrition guidance, spa services, and recreational activities, designed to inspire individuals to live healthier lives.

The Membership Concierge II position at Life Time offers an exciting opportunity to be the welcoming face and key point of contact for members and guests at the resort. This role is integral in maintaining accounts, delivering exceptional service, providing insightful programming information, and engaging confidently with members and guests to foster long-lasting relationships. As a Membership Concierge II, your daily tasks will involve greeting guests with a hospitality-first mindset that ensures extraordinary experiences from the moment they enter. You will assist members in managing their accounts, handling program and service payments, answering questions about club policies and upcoming events, and supporting membership sales and retention efforts.

This position is designed for individuals passionate about customer service who thrive in a fast-paced environment. Successful candidates will possess strong multitasking abilities, excellent verbal communication skills, and a genuine desire to serve others. The role offers a structured growth path through Life Time’s distinctive hospitality certification program, where you can enhance your professional skills and tailor a career development plan that aligns with your personal goals. Membership Concierge II employees benefit from competitive hourly wages starting at $15.50, reaching up to $18.50 depending on experience and qualifications, making this an attractive job for those looking to build a rewarding career in the hospitality and wellness sector.

Joining Life Time means becoming part of a supportive team that values your development and contributions. You will have access to a fully subsidized membership, enabling you to enjoy the same wellness benefits you help provide to members. Additional perks include discounts on products and services, a 401(k) retirement savings plan with company matching for eligible employees, and ongoing training programs to support your career trajectory. Full-time team members gain access to comprehensive health benefits such as medical, dental, vision, disability insurance, life insurance, flexible spending accounts, and paid leave options. Life Time’s inclusive culture ensures that every employee has the opportunity to succeed and thrive while contributing to the company’s mission to make life better for everyone it serves.