Sam's Club logo

Member Assist Cart Attendant

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $18.00 - $26.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Life insurance
Employee Discounts

Job Description

Sam's Club is a leading membership-only warehouse club that offers quality products and services at competitive prices. As a subsidiary of Walmart Inc., Sam's Club operates numerous locations across the United States and focuses on providing members with exceptional value, convenience, and savings. With a commitment to customer service and operational excellence, Sam's Club creates an environment where customers and employees alike can thrive. The company emphasizes teamwork, innovation, and community engagement to enhance the overall shopping experience for its members.

The Member Assist - Cart Attendant position at Sam's Club is an essential role that directly impacts the shopping experience of members from the moment they arrive to their departure. This role requires individuals who are energetic, customer-focused, and able to perform a variety of tasks in a fast-paced environment. The responsibilities include maintaining the cleanliness and safety of the parking lot, ensuring shopping carts are readily available and organized, assisting members with their purchases, and helping them load their vehicles. The role is physically demanding, requiring employees to be on their feet for extended periods and work in all weather conditions.

Working as a Member Assist - Cart Attendant provides an opportunity to be a key part of the customer service team, where your positive attitude and problem-solving skills help create a welcoming atmosphere for members. The position is vital in upholding the cleanliness and organization of the club's exterior and interior areas, ensuring members encounter a smooth and enjoyable shopping process. This is an entry-level position that can serve as a foundation for a fulfilling career within Sam's Club, offering extensive training and development opportunities.

The hourly wage range for this position is $18.00 to $26.00, with additional compensation available through annual or quarterly performance incentives and possible premiums based on specific work factors. Sam's Club offers an attractive benefits package including health, dental, and vision coverage, 401(k), stock purchase options, and paid time off benefits such as parental leave and family care leave. Employees also benefit from unique programs like Live Better U, which provides company-paid education benefits ranging from high school completion to bachelor degrees.

Overall, the Member Assist - Cart Attendant role at Sam's Club is perfect for individuals who enjoy interacting with people, thrive in dynamic environments, and are dedicated to delivering an outstanding member experience. It combines physical activity with meaningful customer service and offers the chance to be part of one of the nation's top retail establishments.

Job Requirements

  • High school diploma or equivalent
  • availability to work in all weather conditions
  • ability to perform physical tasks including walking and lifting
  • reliable transportation
  • willingness to provide excellent customer service
  • ability to follow company policies and procedures

Job Qualifications

  • Customer service experience
  • ability to stand for long periods
  • strong communication skills
  • problem-solving abilities
  • ability to multitask in a fast-paced environment
  • basic math skills for handling transactions
  • familiarity with safety procedures

Job Duties

  • Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed
  • informs members when products are unavailable and offers alternatives
  • ensures products are selected and packaged according to company policies
  • dispenses items when members arrive for pickup
  • resolves member issues and concerns
  • promotes the company's products and services
  • maintains safety of facility by conducting safety sweeps and reporting unsafe situations
  • provides member service by greeting members, identifying needs, assisting with purchases, processing payments, and locating merchandise
  • organizes and maintains availability of carts and flatbeds
  • assists members with transporting items
  • maintains parking lot cleanliness
  • complies with company policies, procedures, and ethics
  • completes work assignments by collaborating with coworkers and managers
  • adapts to change and provides feedback

Job Criteria

Experience

Entry Level (1-2 years)


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