Sam's Club logo

Member Assist Cart Attendant

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $18.00 - $26.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Company Discounts
Life insurance

Job Description

Sam's Club is a leading membership-only retail warehouse club, dedicated to providing its members with premium products, outstanding service, and unbeatable value. As a subsidiary of Walmart Inc., Sam's Club specializes in bulk merchandise sales, catering primarily to small businesses, families, and individuals seeking high-quality goods at competitive prices. The company's commitment to excellence and member satisfaction has earned it a reputation for creating positive shopping experiences across its nationwide locations. With a company culture that emphasizes teamwork, integrity, and continuous improvement, Sam's Club fosters a workplace environment where employees are valued and empowered to contribute to overall success.

The Member Assist - Cart Attendant role at Sam's Club is a dynamic and engaging position vital to ensuring a seamless member experience. In this role, associates are responsible for maintaining the cleanliness and organization of the parking lot, managing cart availability, and assisting members with their purchases. This includes helping members transport items to their vehicles, answering questions, and providing exceptional customer service that reflects the company's commitment to member satisfaction. The position demands physical stamina, as it involves being on your feet for extended periods and working in varying weather conditions to meet member needs consistently.

This role is ideal for individuals who thrive in fast-paced environments and enjoy multitasking while prioritizing customer service. The ability to approach challenges with a problem-solving mindset and the willingness to engage directly with members help create memorable shopping experiences. Sam's Club offers a competitive hourly wage ranging from $18.00 to $26.00, supplemented by annual or quarterly performance incentives and potential premium compensations based on schedule and specific work performed. The company also provides an extensive benefits package, reinforcing its dedication to employee well-being and professional growth.

Working as a Member Assist - Cart Attendant at Sam's Club is a promising career opportunity for those who want to build a rewarding career in retail while making a daily impact on customer satisfaction. The role encompasses a variety of tasks that contribute to overall club operations, such as filling club pickup orders, maintaining safety standards, and supporting the general upkeep of the member environment. Candidates can expect to develop valuable skills through direct interaction with members and participation in the company's continuous improvement initiatives.

With its strong focus on member service and team collaboration, Sam's Club not only seeks individuals who are committed to excellence but also offers programs like Live Better U, a company-paid education benefit that supports associates in pursuing high school completion, bachelor’s degrees, language learning, and certificate programs. The company believes in investing in its workforce, providing opportunities for both personal and professional development while maintaining a safe, drug-free working environment.

Choosing to join Sam's Club means embracing an active role in a vibrant retail environment where your contributions help shape the shopping experience of thousands of members every day. If you are enthusiastic, dedicated, and ready to engage with customers while performing essential operational tasks, the Member Assist - Cart Attendant position is an excellent fit to start or advance your retail career.

Job Requirements

  • High school diploma or equivalent
  • ability to stand for extended periods
  • excellent customer service skills
  • capability to work in varying weather conditions
  • good communication skills
  • reliable and punctual
  • ability to lift and transport items
  • willingness to work flexible hours including weekends and holidays

Job Qualifications

  • Customer service experience
  • ability to stand for long periods
  • strong communication skills
  • problem-solving abilities
  • ability to multitask in fast-paced environments
  • experience interacting with customers
  • basic knowledge of cash register operation

Job Duties

  • Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed
  • informs members when products are unavailable and offers alternative product options
  • selects and packages products according to company policies
  • dispenses items when members arrive for pickup
  • resolves member issues and concerns
  • promotes company's products and services
  • maintains safety of facility by conducting safety sweeps and correcting unsafe situations
  • provides member service by greeting members and assisting purchasing decisions
  • processes member purchases and handles payments
  • utilizes cash registers for transactions
  • locates and organizes merchandise
  • zones designated areas
  • organizes and maintains availability of carts and flatbeds
  • assists members with transporting items
  • maintains parking lot cleanliness

Job Criteria

Experience

Entry Level (1-2 years)


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