Meeting & Events Manager - New York City, NY

NYC, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Discretionary Paid Time Off

401k plan

Internal Advancement

competitive pay

Job Description

CBRE is a world-leading real estate services and investment firm known for delivering exceptional workplace experiences across a wide array of commercial properties globally. As a Fortune Most Admired Company and recognized for ten consecutive years as the number one real estate firm in its category, CBRE prides itself on its culture of respect, integrity, service, and excellence. The company is committed to meeting the diverse needs of the cities, communities, and environments in which it operates, emphasizing sustainable practices and innovative solutions tailored to client demands. CBRE's dedication to creating welcoming and efficient workplace environments supports its reputation as a top employer in America and one of the best in the world, as acknowledged by Forbes. Employees gain access to comprehensive benefits, including medical, dental, vision coverage, discretionary paid time off, and 401k plans, with internal advancement opportunities available after just six months of employment.

The Meeting & Events Manager position at CBRE is a vital leadership role within the Workplace Experience function, responsible for overseeing a dedicated team that manages meetings, events, and conference services for a premier CBRE client. This role is distinctly focused on operational leadership rather than marketing, requiring hands-on management of large-scale staff and client events. The manager will be responsible for supervising four direct reports, guiding their training and development, and coordinating complex event logistics. With a foundation in heavy event planning experience, the individual in this role ensures that meetings and events are executed flawlessly while providing exemplary customer service to employees, clients, and visitors in a designated building. Duties include setting work schedules, assigning tasks, managing budgets, approving purchase orders, and continually enhancing departmental processes to maximize efficiency and success. The role demands a high level of interpersonal communication skills to manage client relationships, resolve escalated issues, and lead the team through adherence to CBRE’s core values - Respect, Integrity, Service, and Excellence (RISE). Monitoring performance through SLAs, KPIs, and benchmarks, this manager will analyze reports and propose solutions to improve service delivery and operational outcomes. The ideal candidate combines leadership acumen, advanced organizational skills, proficiency with Microsoft Office applications, and strong mathematical competence to perform financial calculations critical to budget management and event planning. This position offers a challenging yet rewarding career path at one of the world’s most respected real estate service leaders, committed to fostering professional growth and internal promotion after six months of demonstrated capability and contribution.

Job Requirements

Bachelor’s degree preferred
3-5 years of relevant experience
heavy event planning experience
experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention
ability to guide the exchange of sensitive, complicated, and difficult information
leadership skills to motivate team impact on quality, efficiency, and effectiveness
in-depth knowledge of Microsoft Office products
extensive organizational skills
advanced math skills

Job Qualifications

Bachelor’s degree preferred
3-5 years of relevant experience
heavy event planning experience
experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention
ability to guide the exchange of sensitive, complicated, and difficult information
strong leadership skills to motivate team and impact quality, efficiency, and effectiveness
in-depth knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Outlook
extensive organizational skills with an inquisitive and creative mindset
advanced math skills for financial calculations

Job Duties

Provide formal supervision to employees
monitor the training and development of staff
conduct performance evaluations and coaching
oversee the recruiting and hiring of new employees
coordinate and manage the team’s daily activities
establish work schedules, assign tasks, and cross-train staff
set and track staff and department deadlines
mentor and coach as needed
serve as primary contact with clients for meeting and events forecasts and strategies
troubleshoot and resolve client inquiries and escalated complaints
maintain department budget
approve purchase orders for event supplies as requested by the team
implement enhancements for event success, including process, procedure, and system improvements
review reports to measure productivity and present findings to management
ensure operations and vendors are compliant with location requirements
accountable for tracking department SLAs, KPIs, and benchmarks
monitor related performance data and identify solutions for gaps
lead by example and model behaviors consistent with CBRE RISE values
influence parties of shared interests to reach an agreement
apply knowledge of own discipline and how it integrates with others to achieve team and departmental objectives
identify, troubleshoot, and resolve day-to-day and moderately complex issues