Medical Receptionist - Wound Care - Jovive Wound Care - Walnut Creek

Vituity is a leading healthcare organization committed to transforming care for the patients it serves. Operating across 890 practices nationwide and serving over 14.5 million patients annually, Vituity fosters a supportive and collaborative culture known as a "culture of brilliance," where team accomplishments are valued higher than individual achievements. This collaborative spirit encourages leveraging diverse strengths and experiences to make a meaningful impact in local communities. Employees at Vituity benefit from an environment that promotes shared goals, personal and professional growth, and recognition for a job well done.

Vituity is currently seeking a part-time Wound Care Medical Receptionist to join their team at Jovive Wound Care located in Walnut Creek, California. Walnut Creek, situated in the scenic East Bay region, offers a remarkable quality of life with its Mediterranean climate, thriving arts scene, premier shopping destinations, and proximity to outdoor recreational activities such as hiking at Mount Diablo State Park. The city's excellent educational institutions and convenient access to San Francisco add to the appeal for prospective employees.

The Wound Care Medical Receptionist plays an essential role in supporting patients and healthcare professionals by ensuring smooth front-desk operations and facilitating patient care. Responsibilities include greeting patients warmly and professionally, managing incoming phone calls with accuracy and attention, verifying insurance eligibility, completing patient paperwork, and assisting with appointment scheduling where applicable. This role requires excellent customer service skills, attention to detail, and the ability to maintain confidentiality according to HIPAA guidelines.

Working at Jovive Wound Care, the receptionist will help manage a busy practice that anticipates serving over 6,700 patients annually. The position involves processing patient registrations, collecting payments and co-pays, coordinating medical record requests, and maintaining orderly patient charts and workspaces. Additionally, the receptionist will support the back-office team by assisting patients in distress and ensuring the smooth flow of correspondence and patient logs. This dynamic role demands teamwork, initiative, and problem-solving skills, including dealing effectively with anxious or difficult patients.

The position comes with a competitive salary range of $19.05 to $23.34 per hour, with a comprehensive benefits package that caters to physical, financial, and professional well-being. Benefits include superior health plan options, dental and vision insurance, flexible spending accounts, life and AD&D coverage, a top-tier 401(k) retirement plan with employer matching and profit-sharing contributions, generous paid time off starting at four weeks, and professional development programs. Additional offerings include student loan refinancing discounts, employee assistance programs, travel support, wellness initiatives, commuter benefits, and a purpose-driven culture dedicated to positively impacting patients and communities.

Vituity fosters inclusivity and equal opportunity, welcoming applicants without discrimination based on race, gender, religion, disability, age, or other protected characteristics. The organization encourages individuals looking for a meaningful healthcare career to join their integrated team and contribute to improving lives across various clinical and corporate environments.