Medical Receptionist - PCSC

Northeast Health Services, a proud member of Transformations Care Network (TCN), is dedicated to enhancing access to high-quality mental health care within local communities. As part of one of the fastest-growing behavioral health organizations, Northeast Health Services provides compassionate, client-centered care across multiple disciplines of mental health. Our mission is to transform lives by offering holistic behavioral health services that meet every client's unique needs with dignity and respect. We strive to break down barriers to mental health care access through a collaborative approach, expert providers, and a welcoming environment, all aimed at fostering lasting recovery and improved quality of life for our clients.

Within this nurturing and forward-thinking organization, we are seeking a Patient Care and Site Coordinator (Front Office Medical Receptionist) to become the essential first point of contact for clients embarking on their mental health journey. This role is pivotal to shaping a positive and professional experience that sets the tone for compassionate care from the very first interaction. As the heart of our clinic's operations, you will be at the forefront of ensuring smooth administrative processes, inspiring a welcoming atmosphere, and supporting a team dedicated to excellence in client service.

This role offers a unique opportunity for motivated administrative professionals who are committed to making a meaningful difference in the behavioral health field. Your responsibilities will include greeting clients warmly, managing appointment scheduling with precision, facilitating insurance verification and processing, and handling phone communications effectively. Additionally, you will play an active role in sustaining a clean and inviting clinical environment that supports both in-person and telehealth services, embracing the digital transformation of healthcare.

As part of an innovative team, you will be encouraged to engage in ongoing learning and development, including training in Transcranial Magnetic Stimulation (TMS) and potentially assisting in training new team members. This role demands a professional demeanor combined with a client-focused approach that thrives in a dynamic and fast-paced setting. You will be instrumental in fostering an environment where effective communication, teamwork, and high standards of service converge to enhance client care experiences.

Northeast Health Services offers competitive hourly compensation ranging from $18 to $20, reflecting factors such as licensure, experience, and additional incentive opportunities. We are dedicated to fair and equitable compensation practices as well as providing a comprehensive package of benefits designed to support your health, well-being, and financial security. Joining our team means becoming part of a community united by a commitment to revolutionize behavioral health and improve lives through compassionate, accessible care. This role is a stepping stone for career growth supported by comprehensive onboarding, continuous training, and collaboration with seasoned professionals in a culture that values your contributions and celebrates success.