Medical Receptionist needed in Sugarland

Katy, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $14.75 - $18.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k

Life insurance

Paid Time Off

short-term disability

long-term disability

Job Description

Allergy & ENT Associates is a renowned multi-specialty clinic located in Sugar Land, Texas, specializing in comprehensive care for patients with allergy, asthma, and sinus conditions. As a physician-led team operating across multiple states, Allergy & ENT Associates is dedicated to providing exceptional healthcare services aimed at enhancing the quality of life for individuals affected by these chronic conditions. The clinic prides itself on a mission to empower patients through personalized, compassionate care that addresses their unique healthcare needs and promotes well-being. The establishment fosters a patient-centered approach supported by a team of specialized providers and committed administrative and clinical staff who work collaboratively to deliver superior treatment outcomes.

The position available at Allergy & ENT Associates for Medical Office Staff represents a vital role within the multi-specialty clinic. This role is pivotal in ensuring that patients receive high-quality care and a welcoming experience from the moment they enter the clinic. The Medical Office Staff are responsible for maintaining smooth operational workflows by adhering to office policies, managing patient communications efficiently, and supporting clinical staff and management through exemplary teamwork. Working at the Sugar Land location, the role involves direct patient interactions such as greeting visitors, managing appointments, updating patient records, collecting co-pays, and providing directions and assistance as needed.

Beyond the administrative duties, this role requires a professional demeanor marked by courtesy, fairness, and respect towards patients and visitors. The Medical Office Staff contributes to a positive clinic environment by maintaining cleanliness and orderliness in the waiting and work areas, thereby enhancing the overall patient experience. Furthermore, the position demands proficiency in utilizing electronic medical systems, including EPM and EHR platforms, to support accurate billing and documentation processes.

This full-time role usually operates from Monday to Friday during standard business hours, offering a structured schedule that balances patient care needs and operational efficiency. Allergy & ENT Associates also emphasizes professional growth, supporting staff members' development through ongoing training and adherence to best practices in healthcare office management. The role offers a competitive benefits package that includes health, dental, and vision insurance, 401K retirement planning, life insurance, paid time off, and disability coverage, making it an attractive opportunity for motivated individuals committed to making a difference in healthcare.

Overall, Allergy & ENT Associates provides a supportive, dynamic environment where Medical Office Staff can thrive while contributing meaningfully to the clinic’s mission. Individuals passionate about healthcare administration and patient service will find this position fulfilling and aligned with career advancement goals, set within a reputable and stable healthcare organization.

Job Requirements

High school graduate or equivalent
Minimum three years of office experience
At least one year of medical office experience preferred
Knowledge of medical terminology and insurance systems
Familiarity with CPT and ICD coding
Proficiency in Microsoft Office and electronic medical records
Ability to handle multi-line phone systems
Strong communication skills
Professional demeanor and ability to work independently
Compliance with OSHA and HIPAA regulations

Job Qualifications

High school graduate or equivalent
Three years of office experience required
One year medical office experience preferred
Knowledge of medical terminology, HMO, PPO, medical insurance industry, and general clerical procedures
Knowledge of CPT and ICD-9/10 coding system
Ability to operate a multi-line telephone system
Self-directed and able to work independently
Attention to detail
Professional, calm, and courteous demeanor
Excellent verbal and written communication skills
Proficient computer skills in Microsoft Office and Outlook
Experience with EPM and EHR systems
Knowledge of safety protocols including OSHA and HIPAA
Ability to organize and prioritize tasks efficiently
Strong interpersonal and communication skills

Job Duties

Follow office policies, procedures, and protocols as appropriate
Communicate effectively with other staff members
Greet visitors with a smile in a polite, prompt, and helpful manner
Provide necessary instructions and directions to patients and visitors
Inform appropriate department or person of patient arrival
Complete necessary paperwork such as fee tickets
Use computer systems to generate information necessary for billing
Update patient information and collect co-pays
Provide any necessary forms needing completion and obtain signatures as required
Maintain clean and orderly waiting room and work area
Answer phones promptly and pleasantly
Make appointments and take messages for clinical staff
Update information in electronic patient charts according to policy
Perform specific job activities as assigned per office location