Job Overview
Compensation
Type:
Hourly
Rate:
Exact $22.00
Benefits
Paid sabbatical for every five years of service
Free One Medical memberships for yourself your friends and family
Competitive medical dental and vision plans
Pre-tax commuter benefits
PTO cash outs Option to cash out up to 40 accrued hours per year
401k Match
Job Description
One Medical is a primary care company that is redefining the traditional healthcare experience by making high-quality care more affordable, accessible, and enjoyable for patients. Established over fifteen years ago, One Medical has grown into a trusted name in the healthcare industry, focusing on seamless integration of in-office visits and 24/7 virtual care services. This innovative approach includes on-site labs and specialized programs addressing preventive care, chronic disease management, common general illnesses, and mental health concerns. One Medical's commitment to transforming healthcare extends beyond patient care to include empowering providers, employers, and health networks through improved coordination and service efficiency.... Show More
Job Requirements
- At least 1 year of experience in high touch customer or patient facing roles
- Strong written and verbal communication skills
- Experience working on collaborative diverse and feedback-driven multi-disciplinary teams
- A proven track record of persisting through change demonstrating a forward thinking perspective when under pressure and consistently stepping up to take action on challenges
- Proficiency in computer technology such as typing navigating the internet and using multiple software systems simultaneously
Job Qualifications
- At least 1 year of experience in high touch customer or patient facing roles
- Strong written and verbal communication skills
- Experience working on collaborative diverse and feedback-driven multi-disciplinary teams
- A proven track record of persisting through change demonstrating a forward thinking perspective when under pressure and consistently stepping up to take action on challenges
- Proficiency in computer technology such as typing navigating the internet and using multiple software systems simultaneously
Job Duties
- Use impeccable C-I-CARE in all patient interactions and ensure a fluid and positive in-office experience through patient intake same day schedule management appropriate follow up scheduling strong knowledge of billing and insurance monitoring patient feedback and assisting with outreach as necessary
- All front of house duties including check in check out insurance verification printing paperwork tasks prepping tests tasking to service level expectations
- Contribute to team development through rounding attending team huddles participating in team problem solving supporting in office providers with ad hoc asks
- Master our technology suite including Slack G-suite Zoom and our Electronic Medical Record System 1Life to interact with team members and patients and complete daily work
- Perform opening and closing duties daily office upkeep including maintaining the look and feel of patient and employee facing spaces restocking supplies and organization
Job Location
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