Medical Receptionist Bilingual

CenterWell Senior Primary Care, located at 2577 Simpson Road, Kissimmee, FL 34744, is a leading provider of senior-focused healthcare services. As part of Humana Inc., CenterWell is committed to delivering high-quality, personalized care that supports the whole health of seniors. Their unique care model emphasizes proactive and preventive approaches, with integrated care teams that consist of physicians, nurses, behavioral health specialists, and other healthcare professionals working together to improve patient outcomes. By spending more time with patients, these teams not only address physical health but also consider emotional and social wellness, creating a comprehensive and compassionate care experience.

The role of Medical Receptionist at CenterWell Senior Primary Care BVL office involves being the welcoming face and first point of contact for patients and visitors. This position requires someone who is dedicated, compassionate, and possesses experience in medical reception within a fast-paced environment. The Medical Receptionist is responsible for managing multi-line phone systems, accurately taking and distributing messages, greeting visitors, managing visitor passes and logs, and guiding visitors to the appropriate offices or departments. This role also entails responding to routine inquiries, handling administrative tasks such as booking meeting rooms, organizing mail, and managing package courier services. While the work is defined by specific standards and guidelines, the Medical Receptionist plays a crucial role in maintaining smooth office operations and providing exceptional service to patients and staff alike.

This full-time position offers a competitive annual salary ranging from $38,000 to $45,800, with eligibility for a bonus incentive plan based on company and individual performance. Working hours are scheduled for 40 hours per week, Monday through Friday from 8 AM to 5 PM. The role may also require local travel, with mileage reimbursement provided. An important part of this patient-facing role is participation in Humana's Tuberculosis (TB) screening program to ensure the safety and well-being of both employees and patients.

The ideal candidate will have at least one year of professional experience in a front-office medical receptionist role, working directly with patients. Bilingual proficiency in English and Spanish is essential, as effective communication with diverse patient populations is critical to the role. Familiarity with Microsoft Outlook and basic computer skills are required, along with strong teamwork and communication abilities. This position also offers opportunities for cross-training in other roles based on business needs, encouraging ongoing learning and professional growth.

CenterWell Senior Primary Care and Humana provide their employees with comprehensive benefits designed to promote health and financial security. These include medical, dental, and vision insurance starting from day one of employment; paid time off, holidays, volunteer time, and jury duty pay; recognition pay; a 401(k) retirement savings plan with employer matching; tuition assistance; scholarships for dependents; paid parental and caregiver leave; an employee charity matching program; various network resource groups; and career development opportunities. CenterWell is an equal opportunity employer committed to diversity and inclusion, actively ensuring non-discriminatory hiring and advancement practices.