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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
Recognition pay
401k Retirement Plan
Job Description
CenterWell Senior Primary Care, located at 2577 Simpson Road, Kissimmee, FL 34744, is a leading provider of senior-focused healthcare services. As part of Humana Inc., CenterWell is committed to delivering high-quality, personalized care that supports the whole health of seniors. Their unique care model emphasizes proactive and preventive approaches, with integrated care teams that consist of physicians, nurses, behavioral health specialists, and other healthcare professionals working together to improve patient outcomes. By spending more time with patients, these teams not only address physical health but also consider emotional and social wellness, creating a comprehensive and compassionate care experience.
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Job Requirements
- Experience in a fast pace/high volume environment
- minimum of 1-year professional experience as a medical receptionist in 'front-office' direct patient care contact
- bilingual (English/Spanish)
- experience with MS Outlook
- basic computer knowledge
- must be a team player with excellent communication skills
- willingness to learn and be cross trained in other roles based on business need
Job Qualifications
- Minimum of 1-year professional experience as a medical receptionist in 'front-office' direct patient care contact
- bilingual English/Spanish proficiency
- experience with Microsoft Outlook
- basic computer knowledge
- strong communication skills
- team player
- willingness to learn and be cross trained in other roles
- experience with HEDIS preferred
- experience with electronic medical records preferred
- previous experience in a geriatric setting preferred
Job Duties
- Operate switchboard or multi-line phone system
- maintain long distance call logs
- take and distribute accurate messages
- greet visitors and determine nature of visit
- issue visitor passes and maintain visitor logs
- alert appropriate party of visitor arrival or direct visitors to appropriate office
- respond to routine inquiries from internal and external sources
- perform administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages
- work within defined parameters around work expectations, quality standards, priorities and timing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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