Medical Receptionist

APDerm is a well-established, physician-led, patient-centered dermatology network founded in 1992. With 37 medical practices strategically located across Massachusetts, New Hampshire, and Rhode Island, APDerm has earned its reputation as the partner of choice for both patients seeking dermatological care and employees who desire a supportive workplace. The organization is committed to delivering exceptional care through its team of highly skilled dermatologists and staff who prioritize patient satisfaction and quality treatment. The extensive network allows patients access to a broad spectrum of dermatological services ranging from medical treatments and surgical procedures to cosmetic solutions, all within a collaborative healthcare environment.

As an employer, APDerm is dedicated to fostering an inclusive, equitable and engaging workplace culture. The organization offers a comprehensive set of benefits and resources aimed at supporting employees' professional growth as well as personal well-being. Employment at APDerm is full-time, with competitive pay ranging from $20.31 to $30.47 per hour, contingent upon factors such as experience, skills, education, and location. Additional opportunities for performance-based incentives and long-term rewards make this a rewarding career choice.

The role in question is focused on providing front desk support and patient service excellence within the dermatology offices. The successful candidate will play a critical role in ensuring smooth office operations by handling patient registration, insurance verification, fee explanations, and service payments. They will be the face of APDerm to patients during check-in, responsible for creating a welcoming and organized atmosphere in the waiting areas, maintaining an efficient phone response system, and supporting overall office duties. A key priority includes maintaining high levels of patient satisfaction by addressing inquiries, facilitating communication, and assisting general office responsibilities as needed.

This position demands strong interpersonal and communication skills, proficiency with computer systems, and a customer-focused mindset. It is an excellent opportunity for individuals who enjoy working in a healthcare environment where their role directly impacts patient experience and operational success. APDerm values its employees and provides extensive resources such as medical, dental, vision, and pet insurance, generous paid time off, tuition reimbursement programs, discounts on products and services including cosmetic treatments, and various incentives to foster a motivated and well-supported team.