Job Overview

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Compensation

Hourly
Range $19.29 - $22.05
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
career advancement
supportive work environment

Job Description

We are a reputable healthcare facility dedicated to providing outstanding medical services and exceptional patient care. Our commitment to maintaining a welcoming, professional, and efficient environment ensures that every patient feels valued and supported from the moment they step through our doors. We understand the significant role that the front desk plays as the first point of contact, and we prioritize hiring dedicated employees who embody our values of compassion, accuracy, and teamwork. Our facility leverages the latest healthcare technologies alongside compassionate human interaction to deliver top-notch services. We believe in fostering a culture where employees can thrive professionally and contribute meaningfully to our patients' healthcare experience.

We are currently seeking a dynamic and organized Front Desk Receptionist to join our team. This role is vital to the smooth operation of our healthcare facility and plays a direct role in shaping the patient's experience. As a Front Desk Receptionist, you will be the welcoming face of our organization, responsible for greeting patients warmly, managing appointment scheduling, handling administrative duties, and ensuring efficient communication between patients and medical staff. This position requires a friendly demeanor, excellent multitasking ability, proficiency with office and electronic medical record systems, and a passion for service excellence. The role offers a salary range of $19.29 to $22.05 per hour, reflecting the importance we place on finding the right candidate who can maintain high standards of professionalism and care.

The Front Desk Receptionist will work in a fast-paced environment requiring precision in copay collections, appointment confirmations, data management, and patient interactions. Your responsibilities will include greeting visitors with a smile, handling phone communications professionally, and performing various administrative tasks such as typing, form preparation, and scheduling support. We value candidates who exhibit strong organizational skills, keen attention to detail, and the ability to work independently or collaboratively as part of a supportive team. Beyond routine duties, you will also have opportunities to contribute to office projects and help maintain a clean, orderly reception area. If you are passionate about providing a positive patient experience and managing daily office operations effectively, this position offers a rewarding opportunity to make a lasting impact on our healthcare community.

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year receptionist experience preferably in healthcare
  • proficiency in MS Word
  • proficiency in Outlook
  • proficiency in Excel
  • familiarity with EMR systems preferably Allscripts
  • excellent communication skills
  • strong organizational skills
  • ability to multitask and prioritize
  • ability to work independently
  • team player

Job Qualifications

  • High school diploma or equivalent
  • at least 1 year of receptionist experience, preferably in a healthcare setting
  • proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts)
  • excellent communication skills to interact effectively and courteously with callers, physicians, and staff
  • strong ability to prioritize, multi-task, and pay close attention to detail
  • ability to work well within a team
  • capable of working independently in a high-stress environment with strong organizational skills

Job Duties

  • Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed
  • handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care
  • keep patient files up-to-date and balanced, ensuring all information is entered correctly
  • answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service
  • assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team
  • maintain office equipment and supplies, keeping the reception area clean and orderly
  • take on additional tasks and projects as needed, contributing to the overall success of the team
  • create a lasting, positive impression on every patient who walks through our doors

Job Criteria

Experience

No experience required


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