Medical Receptionist

UnitedHealth Group is a diversified health and well-being company committed to helping people live healthier lives and making the health system work better for everyone. As one of the largest and most comprehensive healthcare organizations in the United States, UnitedHealth Group offers a broad range of health care products and services through its various businesses, including UnitedHealthcare, Optum, and other subsidiaries. The company emphasizes innovative solutions that break down barriers to quality care, particularly for historically marginalized groups and those facing economic challenges. Their focus on employee development, diversity, equity, and inclusion underscores their commitment to creating a supportive workplace environment while delivering equitable care to improve overall health outcomes. UnitedHealth Group's corporate culture inspires employees to strive for excellence, embrace continuous learning, and make meaningful contributions to community health. Benefits include competitive base pay, comprehensive healthcare options, retirement plans, and educational reimbursements, ensuring a well-rounded and rewarding employment experience.

The role of Medical Receptionist at UnitedHealth Group is a full-time, weekday position located at 231 Seasons Rd Ste 300, Hudson, OH 44224. This position offers a weekly schedule of 40 hours, Monday through Friday from 8 am to 5 pm. The Medical Receptionist will join the Family Medicine team and serve as the initial point of contact for patients and visitors. Core responsibilities include managing patient check-in and check-out efficiently and courteously, scheduling appointments according to established protocols, answering telephone inquiries, collecting payments, and updating patient demographic information. The role requires routine use of electronic health records (EHR) to document patient interactions, scan documents, and manage administrative workflow such as in-basket pools and work queues. This position demands a friendly, patient-focused, and detail-oriented individual who can navigate the complexities of healthcare administration with professionalism and accuracy. Successful candidates will contribute to maintaining patient confidentiality and supporting the care team in delivering excellent service. Compensation for this role ranges from $16 to $29 per hour based on experience, education, and local labor market conditions. Additional benefits provided by UnitedHealth Group include paid time off, paid holidays, medical and dental insurance options, vision coverage, life insurance, disability plans, retirement savings plans, and employee assistance programs. The organization also fosters performance recognition and offers opportunities for career growth and role development within the company.