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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Standard Hours
Day Shifts
Benefits
401(k)
Dental Insurance
employee discount
Health Insurance
Life insurance
Paid Time Off
Vision Insurance
Job Description
Southwest Dermatology & Vein is a leading healthcare establishment specializing in dermatology and vein surgery, renowned for its commitment to exceptional patient care and service. With a focus on creating an inviting and personalized experience for every patient and the community it serves, the organization prides itself on a team-oriented environment where expert physicians and dedicated staff work collaboratively. The office environment is fast-paced and growing, fostering a culture of continuous improvement and dedication to excellence. Southwest Dermatology & Vein values diversity and inclusion, embracing a workforce that reflects a range of experiences, backgrounds, and perspectives. The organization is an... Show More
Job Requirements
- High school or equivalent
- one year of customer service experience preferred
- ability to travel between locations as required
- availability Monday to Friday including early morning or late afternoon shifts
- adherence to COVID-19 safety protocols
- ability to work onsite in Austin and surrounding locations
- strong organizational skills
- excellent communication skills
Job Qualifications
- High school diploma or equivalent preferred
- minimum one year of customer service experience preferred
- knowledge of insurance policies and authorizations
- ability to handle fast paced work environment
- proficiency in appointment scheduling
- strong communication and interpersonal skills
- detail oriented
- team player
Job Duties
- Answering phones
- scheduling appointments for multiple locations and doctors
- knowledge of insurance policy types and authorizations
- pleasantly greets all patients and visitors
- patient check-in and check-out
- enters patient demographics, charges and payments with accuracy
- verifying insurance eligibility and benefits
- managing referrals and referral authorizations
- knowledge and management of pre-certifications
- confirming appointments
- executing recalls
- upkeep of reception and waiting area
- office supply ordering
- ability to work in a fast paced environment
- required to travel to other locations
- fast learner
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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