Medical Receptionist

Southwest Dermatology & Vein is a leading healthcare establishment specializing in dermatology and vein surgery, renowned for its commitment to exceptional patient care and service. With a focus on creating an inviting and personalized experience for every patient and the community it serves, the organization prides itself on a team-oriented environment where expert physicians and dedicated staff work collaboratively. The office environment is fast-paced and growing, fostering a culture of continuous improvement and dedication to excellence. Southwest Dermatology & Vein values diversity and inclusion, embracing a workforce that reflects a range of experiences, backgrounds, and perspectives. The organization is an Equal Opportunity Employer, promoting a workplace that supports equity and integration of all team members. Benefits such as health insurance, dental insurance, vision insurance, life insurance, paid time off, employee discounts, and 401(k) plans are offered to full-time employees, supporting their wellbeing and financial security.

We are currently seeking a friendly, positive, organized, motivated, and team-oriented Front Desk Receptionist to join our team. This full-time position is based primarily in our Austin office, with occasional travel required to other locations including Buda, Dripping Springs, and Manor for coverage during staff training or PTO. The role involves working Monday through Friday with shifts that may start as early as 7:45 AM or end as late as 5:30 PM. The receptionist plays a crucial role as the initial point of contact for patients, ensuring a warm, professional, and efficient interaction at the front desk. Responsibilities include answering phones, scheduling appointments across multiple locations and providers, verifying insurance eligibility and benefits, managing referrals and pre-certifications, and executing recalls. Candidates must demonstrate strong attention to detail by accurately entering patient information, charges, and payments. Maintaining a clean and organized reception and waiting area, overseeing office supplies, and adapting to a fast-paced environment are essential aspects of the job. The role requires excellent communication skills, a fast learning ability, and a willingness to assist with additional duties as assigned. Strict adherence to COVID-19 precautions, including wearing personal protective equipment, undergoing temperature screenings, and following sanitization protocols, is mandatory to ensure the safety of staff and patients.