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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.50 - $25.38
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Paid Time Off
Paid holidays
Commuter Benefits
Health savings account
Flexible spending account
Dependent Care Account
Job Description
Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. Established with the mission to deliver world-class, value-based healthcare, Rendr operates more than 100 clinical offices located throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County. The organization prides itself on blending clinical excellence with compassionate care, ensuring that every patient receives personalized attention and treatment tailored to their specific health needs. Rendr’s commitment to diversity and inclusion is reflected not only in the communities they serve but also within their workforce, creating an environment where employees feel valued and... Show More
Job Requirements
- Highschool diploma or equivalent preferred
- Bilingual in English and Chinese required
- Excellent verbal, written, and interpersonal communication skills
- Strong sense of accountability
- Dedication to patient satisfaction and safety
- Adaptability and flexibility able to work in different offices
- Ability to work independently and in a team environment
- Strong organizational skills with ability to manage competing priorities
- EMR system familiarity preferred
Job Qualifications
- Highschool diploma or equivalent preferred
- Bilingual in English and Chinese required
- Excellent verbal, written, and interpersonal communication skills
- Strong sense of accountability
- Dedication to patient satisfaction and safety
- Adaptability and flexibility able to work in different offices
- Ability to work independently and in a team environment
- Strong organizational skills with ability to manage competing priorities
- EMR system familiarity preferred
Job Duties
- Warmly greet and direct patients, vendors, and visitors as they enter the practice
- Schedule new appointments and coordinate follow-up appointments
- Process insurance information to determine patient eligibility and collect copays accurately
- Check-in patients upon arrival and assist with completion of paperwork when needed
- Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate
- Check/prepare lab or imaging reports
- Verify accuracy of patient information and make appropriate changes or updates in records
- Conduct follow-up reminder calls to patients when needed
- Answer phone calls and handle all inquiries in a prompt and professional manner
- Help patients in distress by responding to emergencies
- Handle sensitive and confidential patient data appropriately
- Other related duties as assigned by office manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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