Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $21.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program

Job Description

Our medical practice is a well-established healthcare provider dedicated to delivering high-quality medical services to patients in a professional and compassionate manner. Our team is comprised of experienced healthcare professionals who work collaboratively to ensure that every patient receives personalized care from the moment they walk in until their treatment is complete. We are committed to maintaining a welcoming environment that fosters positive relationships between patients, clinical staff, and vendors. Our medical office employs the latest technology and electronic medical record systems to provide efficient and accurate patient care. We are currently seeking a Medical Receptionist to join our front desk team to support our mission of excellent patient service and operational excellence.

The Medical Receptionist role is crucial in managing patient flow and providing exceptional customer service. This role involves managing multiple administrative tasks such as patient registration, appointment scheduling, medical record handling, and payment collection. The Medical Receptionist serves as the first point of contact for patients and guests, creating a warm and professional environment. Responsibilities include greeting patients, performing check-in and check-out procedures, answering phones professionally, scheduling and confirming appointments, inputting patient data, and handling electronic medical record requests. Candidates must be detail-oriented and adept at managing multiple priorities efficiently. This full-time position operates on an 8-hour shift schedule from Monday to Friday, 7:45 am to 4:30 pm. Candidates should have a high school diploma or equivalent and experience with electronic medical record systems, strong communication skills, and a background in customer service and medical terminology is preferred. This role is key to maintaining smooth office operations and providing an outstanding patient experience, making it perfect for an individual passionate about healthcare administration and customer service.

Job Requirements

  • high school diploma or ged
  • experience using electronic medical record systems
  • demonstrated ability to multi-task and prioritize
  • excellent communication skills

Job Qualifications

  • high school diploma or equivalent preferred
  • experience with electronic medical record systems preferred
  • ability to multi-task and prioritize
  • excellent communication skills
  • knowledge of medical terminology preferred
  • customer service experience preferred
  • computer skills preferred

Job Duties

  • Greeting patients and guests
  • completing the check-in and check-out processes for patients
  • answering telephone with company standards to assist patients with requests
  • collection of payments: co-pays, co-insurance, deductibles, and patient balances
  • scheduling and confirming patient appointments
  • inputting patient data into the electronic medical record system
  • retrieve electronic faxes: attach records to patient charts or forward requests to appropriate staff members
  • collection of urine drug screens
  • represent the practice in a professional and positive manner
  • other duties and responsibilities assigned by the office manager

Job Criteria

Experience

Entry Level (1-2 years)


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