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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $15.00 - $20.00
Work Schedule
Flexible
Benefits
Bonus based on performance
Employee Discounts
Paid Time Off
Training and Development
Great small business work environment
flexible scheduling
additional perks
Job Description
American Family Care (AFC) is one of the largest and most recognized primary and urgent care providers in the United States. With a commitment to delivering convenient, patient-centric healthcare, AFC operates more than 250 clinics nationwide. Their centers deliver a wide range of services including episodic treatment for acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is designed with state-of-the-art facilities featuring onsite laboratories and in-house x-ray capabilities, ensuring patients receive comprehensive and efficient care seven days a week on a walk-in basis. AFC has gained a reputation for excellence and accessibility, allowing patients to receive quality... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in medical clerical tasks preferred
- Basic computer skills including familiarity with Microsoft Office
- Ability to maintain accuracy and attention to detail
- Strong customer service orientation
- Professional appearance
- Clear communication skills on the phone
Job Qualifications
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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