Medical Receptionist

Our company is a leading radiology service provider known for integrating advanced technology and artificial intelligence to enhance patient care. With decades of expertise in the healthcare industry, we are committed to leading radiology forward by offering dynamic cross-training and advancement opportunities in a team-focused environment. Our success centers on our dedicated people who embrace a commitment to improving the healthcare experience for every patient. We prioritize quality, value, and access in providing healthcare services, while aligning all stakeholders including patients, providers, payors, and regulators to achieve the best clinical outcomes.

We are currently seeking a Patient Service Representative to join our team of professionals who are passionate about delivering exceptional patient service. This full-time position offers an hourly pay rate of $21.00, reflecting our dedication to valuing our employees’ contributions. As a Patient Service Representative, you will play a crucial role in ensuring a smooth patient experience from the moment they arrive for their imaging or radiology appointments. Your responsibilities will include greeting and registering patients in a friendly, service-oriented manner, verifying insurance information, collecting co-pays, scheduling appointments, and coordinating with the back-office staff to support timely and effective patient care.

Additionally, you will provide patients with orientation regarding preparatory and safety protocols and offer directions to appropriate facilities. You will be responsible for safeguarding patient information, medications, and company property, ensuring compliance with company policies and legal requirements. The ideal candidate is someone who demonstrates respect for patient boundaries and cultural sensitivities, interacts diplomatically and sympathetically with patients and their families, and maintains a professional demeanor at all times.

This role suits individuals who are genuinely passionate about customer service, exercise sound judgment, and communicate effectively within a fast-paced healthcare environment. Intermediate to advanced computer skills, strong multitasking abilities, and experience in providing exceptional customer service are essential. Preference is given to candidates with medical terminology knowledge and recent experience in medical or radiology office settings. Joining our team means becoming part of a company that fosters a supportive and cooperative working environment dedicated to advancing radiology and enhancing patient outcomes.