Medical Front Desk Receptionist/Surgery Scheduler

El Paso, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

401(k)

Dental Insurance

Health Insurance

Paid Time Off

Vision Insurance

Job Description

IR Centers at Rio Grande Urology is a multidisciplinary private practice specializing in endovascular procedures, operating from their location in El Paso, TX. This practice leads the way in minimally invasive procedures, providing expert interventional radiology services primarily in an outpatient setting. Known for delivering advanced medical care with a focus on patient-centered service, IR Centers integrates cutting-edge technology and expert clinical practice to ensure the best outcomes for their patients. As a respected leader in the interventional radiology field, the practice covers specialties including medical-surgical, radiology, surgery, and urology, supporting a wide spectrum of patient needs. The environment at... Show More

Job Requirements

High school diploma or equivalent
2 years of medical scheduling experience
English proficiency
ability to handle sensitive medical information responsibly
excellent communication skills
proficient with EMR systems (Urochart preferred)
availability to work full-time in person
ability to work Monday to Friday, 8-hour day shifts
experience with medical appointment scheduling
preferred experience in procedure, surgery, and urology scheduling
experience with receiving and processing referrals
preferred experience in pain management, cardiology, ambulatory surgery, endoscopy

Job Qualifications

High school diploma or equivalent
at least 2 years of medical scheduling experience
proficiency in English
bilingual skills preferred
skilled in using computers and related software such as Microsoft Office and EMR systems
excellent communication skills
ability to multitask
strong organizational and time management skills
positive attitude and ability to work as part of a team

Job Duties

Greet callers warmly and provide courteous service
understand the responsibility of serving as the first point of contact for patients
use sound judgment in handling calls, especially with sensitive medical information
answer calls within three to four rings
add and update patient demographics and insurance information thoroughly and accurately
confirm, cancel, reschedule and update patient appointments upon request
use the EMR system to match physician availability with patient needs and preferences
schedule appointments based on clinic and practice guidelines
maintain and regularly update scheduling systems to keep patient records accurate and complete
communicate with physicians, clinicians, and staff about scheduling concerns
complete requests from other medical offices such as faxing medical records
address patient concerns efficiently and effectively
use customer service skills to handle patient interactions pleasantly
perform other clerical duties as assigned by the office manager or administrator

Job Location

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please contact the employer.

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