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Marriott Springfield Downtown - Banquets Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $67,000.00 - $78,000.00
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Work Schedule

Flexible
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Benefits

Daily Pay
Medical
Dental
vision coverage
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our inviting hotel is conveniently located in downtown Springfield, offering an ideal destination for family vacations, romantic getaways, and business travelers. The property features spacious rooms equipped with complimentary Wi-Fi, plug-in panels for streaming media, and plush bedding to ensure the utmost comfort for every guest. Guests can indulge in delicious dining options in our hotel restaurant or relax with a light meal and drinks in the award-winning sports bar. Our classically designed meeting and event venues provide a perfect setting for corporate gatherings, weddings, and social galas. Supported by an experienced staff that includes planning and catering experts, our hotel ensures every event is executed flawlessly. Nearby attractions such as the Basketball Hall of Fame, Six Flags New England, the Dr. Seuss Museum, and the MassMutual Center offer added entertainment opportunities for our guests.

We are currently seeking a dedicated Banquets Manager to join our dynamic team. As the Banquets Manager, you will be the driving force behind creating memorable events, managing every detail with precision to guarantee each function runs seamlessly. Your role involves overseeing the Banquet Department's operations, balancing cost control with exceptional guest service. From setting the stage for spectacular celebrations and coordinating flawless service to directing the cleanup finale, you will manage every aspect of banquet execution. Leadership is paramount in this position as you will be responsible for hiring, training, motivating, and guiding your team to perform at their best. By fostering a positive work environment and encouraging professional growth, you will inspire your team to deliver outstanding service to our guests. The ideal candidate thrives in a fast-paced, guest-focused setting and enjoys being at the heart of the action, orchestrating successful events and leading a motivated team. This is an exciting opportunity to showcase your hospitality expertise and management skills while contributing to unforgettable guest experiences at our premier Springfield hotel. Employment is full time, and upon completion of an initial waiting period, eligible employees can access a competitive benefits package including medical, dental, vision coverage, and more. This position offers a rewarding career path for individuals passionate about event management and hospitality excellence.

Job Requirements

  • High school diploma or equivalent
  • Minimum 2 years of progressive hotel or related experience
  • Supervisory experience required
  • Proficiency with Windows operating systems
  • Strong communication skills
  • Skilled in problem-solving and decision making under pressure
  • Comfortable working with financial data and performing arithmetic functions

Job Qualifications

  • High school diploma or equivalent
  • At least 2 years of progressive hotel or related experience
  • Supervisory experience
  • Proficiency with Windows operating systems
  • Strong communication skills
  • Problem-solving under pressure
  • Ability to analyze complex information and make quick decisions
  • Comfortable with financial data and basic arithmetic

Job Duties

  • Approach every guest and teammate with genuine warmth and a service-first attitude
  • Keep attendance reliable and adapt to changing event schedules
  • Maintain professional appearance under brand standards
  • Adhere to all safety and hospitality guidelines
  • Keep certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid up to date

Job Criteria

Experience

Mid Level (3-7 years)


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