
Job Overview
Compensation
Hourly
Range $16.50 - $23.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
workplace wellness programs
Job Description
Hy-Vee is a well-established supermarket chain renowned for its commitment to exceptional customer service and high-quality food offerings. With a strong regional presence, Hy-Vee prides itself on fostering a team-oriented work environment where employees are encouraged to deliver a helpful smile in every aisle. The company supports its workforce with robust training, growth opportunities, and a culture focused on partnership, professionalism, and result-driven service. Hy-Vee operates various departments and specialty divisions, including the Market Grille, which offers freshly prepared food and beverages in a welcoming atmosphere designed to enhance the customer shopping experience.
The Market Grille Department Manager role is pivotal to the success of this dining segment, tasked with leading a team to deliver excellent service while efficiently managing resources to ensure profitability and quality. This non-exempt position requires the manager to engage with customers, oversee food preparation processes, enforce sanitation and safety standards, and maintain operational budgets. The manager works closely with district and store leadership, as well as food service directors, to align departmental goals with broader store objectives.
Responsibilities for the Market Grille Department Manager include fostering a positive work environment through teamwork and flexibility, generating an atmosphere that is welcoming to guests, and setting high standards for service, employee conduct, and cleanliness. They will supervise hiring, training, and scheduling of personnel to maintain a skilled and motivated team. The manager also handles critical administrative functions such as analyzing sales trends, controlling food and beverage costs, maintaining inventory records, adhering to health and safety regulations, and managing budgets.
The ideal candidate demonstrates strong leadership, excellent problem-solving abilities, and a customer-focused mindset. In addition to operational oversight, the manager will collaborate with chefs on menu planning and supply purchasing, coordinate marketing and promotional activities, and ensure strict compliance with liquor laws and sanitation guidelines. Attention to detail and the ability to perform in a fast-paced environment are essential. Physical requirements include the ability to perform lifting, reaching, and various physical activities necessary in a kitchen environment.
This position offers an opportunity to grow within a respected organization that values innovation, teamwork, and customer satisfaction. With Hy-Vee’s reputation and organizational support, the Market Grille Department Manager plays a crucial role in enhancing guest experiences and driving business success, making it an excellent career opportunity for professionals passionate about culinary excellence and leadership.
The Market Grille Department Manager role is pivotal to the success of this dining segment, tasked with leading a team to deliver excellent service while efficiently managing resources to ensure profitability and quality. This non-exempt position requires the manager to engage with customers, oversee food preparation processes, enforce sanitation and safety standards, and maintain operational budgets. The manager works closely with district and store leadership, as well as food service directors, to align departmental goals with broader store objectives.
Responsibilities for the Market Grille Department Manager include fostering a positive work environment through teamwork and flexibility, generating an atmosphere that is welcoming to guests, and setting high standards for service, employee conduct, and cleanliness. They will supervise hiring, training, and scheduling of personnel to maintain a skilled and motivated team. The manager also handles critical administrative functions such as analyzing sales trends, controlling food and beverage costs, maintaining inventory records, adhering to health and safety regulations, and managing budgets.
The ideal candidate demonstrates strong leadership, excellent problem-solving abilities, and a customer-focused mindset. In addition to operational oversight, the manager will collaborate with chefs on menu planning and supply purchasing, coordinate marketing and promotional activities, and ensure strict compliance with liquor laws and sanitation guidelines. Attention to detail and the ability to perform in a fast-paced environment are essential. Physical requirements include the ability to perform lifting, reaching, and various physical activities necessary in a kitchen environment.
This position offers an opportunity to grow within a respected organization that values innovation, teamwork, and customer satisfaction. With Hy-Vee’s reputation and organizational support, the Market Grille Department Manager plays a crucial role in enhancing guest experiences and driving business success, making it an excellent career opportunity for professionals passionate about culinary excellence and leadership.
Job Requirements
- High school diploma or equivalent
- Two to four years of related work experience
- Ability to lift up to 100 pounds occasionally
- Must be able to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Ability to maintain high personal hygiene and professional appearance
- Excellent interpersonal communication skills
- Must be punctual and reliable
- Must pass pre-employment drug screen
Job Qualifications
- Two to four years of related work experience
- Demonstrated leadership and communication skills
- Ability to solve practical problems with limited standardization
- Strong ability to perform arithmetic calculations including fractions, decimals, and percentages
- Capability to compose original correspondence and interpret written instructions
- Effective teamwork skills
- Knowledge and skill in recipe management to minimize waste
- Ability to maintain composure and delegate tasks effectively
- Impeccable personal hygiene and high safety standards
- Ability to manage in a diverse environment with a client and guest service focus
- Excellent attention to detail
- Proven creativity in training and cost control
- Strong passion for culinary excellence and service
- Familiarity with operations of busy kitchens
- Knowledge of systems and processes that contribute to operational success
Job Duties
- Maintains a positive attitude
- creates an atmosphere of friendliness and fun through flexibility and teamwork
- Generates a friendly atmosphere by encouraging employees to greet and speak to guests
- provides prompt, courteous, and efficient service to guests and sets a good example
- Sets department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability
- Smiles and greets guests in a friendly manner throughout the facility
- Makes an effort to learn guests' names and addresses them personally whenever possible
- Answers telephones promptly providing friendly, helpful service including taking product orders
- Works with chefs for efficient provisioning and purchasing of supplies
- Projects and controls food and beverage costs
- Supervises portion control and preparation quantities to minimize waste
- Performs frequent quality checks on preparation and service
- Analyzes weekly and monthly sales and trends and compares to actuals
- Coordinates with management on marketing, advertising, and special restaurant functions
- Monitors staff and guest actions to ensure health, safety, and liquor regulations compliance
- Maintains budget and employee records and monitors bookkeeping
- Investigates and resolves complaints regarding food quality and service
- Arranges maintenance and repair of equipment
- Determines and ensures correct retail merchandise pricing
- Directs hiring, training, and scheduling of personnel
- Enforces sanitary practices in food handling and cleanliness
- Complies with health and safety regulations
- Conducts inventory of the department
- Plans displays, promotions, and pre-orders
- Monitors food preparation and methods
- Troubleshoots and ensures maintenance of kitchen equipment
- Maintains adherence to personal hygiene and dressing standards
- Adheres to company policies and store guidelines
- Reports to work punctually when scheduled
- Forecasts sales for ordering and scheduling accuracy
- Oversees department scheduling according to volume
- Writes and adheres to a yearly budget
- Manages all financial aspects of the business
- Monitors cash accountability and accounting practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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