Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $37,709.82 - $45,212.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and development opportunities
Employee assistance program
Job Description
Hy-Vee is a well-established and respected grocery store chain known for its commitment to providing exceptional customer service and quality products. With a strong presence across multiple states, Hy-Vee prides itself on its engaging work environment and dedication to community well-being. The company emphasizes a culture where its employees are considered the core strength, fostering teamwork and a positive workplace atmosphere. Hy-Vee's promise of "a helpful smile in every aisle" reflects its dedication to customer satisfaction, driven by a workforce that is motivated, friendly, and committed to supporting both customers and fellow team members.
The role of Assistant Market Gril... Show More
The role of Assistant Market Gril... Show More
Job Requirements
- High school diploma or equivalent
- One year of similar or related experience
- Completion or encouragement of Sanitation (Food Safety) courses
- Ability to exert up to 50 pounds of force occasionally
- Ability to exert up to 20 pounds of force frequently
- Ability to exert up to 10 pounds of force constantly
- Capacity to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions
- Visual ability including vision from less than 20 inches and more than 20 feet, color vision, depth perception, and field of vision
- Willingness to work in a fast-paced, cool, and sometimes noisy environment with exposure to cleaning chemicals and moving equipment
- Ability to adhere to food safety guidelines and company policies
- Must be punctual and reliable
Job Qualifications
- High school diploma or equivalent
- One year of similar or related experience
- Sanitation (Food Safety) courses encouraged
- Ability to perform arithmetic calculations involving fractions, decimals, and percentages
- Ability to solve practical problems with limited standardization
- Ability to file, post, and mail materials
- Ability to interview and guide people
- Strong communication and customer service skills
- Team-oriented with professionalism
- Ability to manage inventory and oversee staff
- Knowledge of food safety and sanitation practices
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to products, securing out-of-reach items, loading or unloading heavy items, noting and passing along customer suggestions, performing other tasks to enhance shopping experience
- Answers the telephone promptly and provides friendly, helpful service including taking orders
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Checks orders for the day and sets up a timeline and production schedule
- Reviews daily production list with department employees and assigns tasks for completion
- Ensures food display case product is rotated and replenished
- Scans Market Grille area for items and issues such as cleanliness or safety and assigns tasks
- Ensures proper staffing levels
- Monitors schedule and overtime
- Controls inventory through constant monitoring
- Keeps supply area clean and orderly
- Rotates perishable products with every delivery
- Handles catering contracts
- Follows all food safety guidelines and ensures compliance
- Handles and satisfies customer issues
- Suggests ad items and reviews signage
- Assists in monthly inventory and invoicing
- Practices proper sanitation and adheres to company policies
- Works closely with restaurant and service staff
- Reports timely to work
- Assumes management duties in absence of Department Manager
- Writes schedules and calculates production amounts
- Trains employees
- Orders all products and supplies
- Understands and performs all department duties
- Assists in other store areas as needed
- Performs other job related duties
- Instructs, assigns, reviews and plans work of others
- Maintains standards and allocates personnel
Job Location
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