Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
The Fayetteville Woodpeckers are a renowned Minor League Baseball team that offers much more than just baseball games. Situated at Segra Stadium, the Woodpeckers serve as Fayetteville's premier entertainment destination, hosting a diverse range of events beyond their 66 home games each baseball season. With over 200 events annually, Segra Stadium is a versatile venue accommodating everything from community celebrations, military balls, weddings, banquets, corporate meetings, proms, festivals, races to seasonal attractions like 30 nights of Holiday Lights. This makes the team and its stadium an integral part of Fayetteville's social and cultural landscape, bringing people together for shared experiences and memorable moments throughout the year. The management behind the Fayetteville Woodpeckers is committed to delivering an exceptional and unique venue experience that merges sports entertainment with community-driven events, positioning Segra Stadium as a sought-after site for a variety of functions and gatherings.
Diamond Baseball Holdings (DBH), the parent company of the Woodpeckers, is a leading sports and entertainment organization that operates nearly 50 Minor League Baseball clubs and venues across the U.S. and Canada. DBH's mission is to create unparalleled fan experiences by combining baseball with special events, cultural festivals, concerts, family entertainment, and other interactive activities. Their partnership with Major League Baseball allows DBH to leverage commercial and licensing opportunities on both a national and local scale, enhancing the impact and reach of their teams and venues. They pride themselves on fostering a culture of innovation, collaboration, and community engagement, providing career opportunities in sports, hospitality, event management, and entertainment industries. Employees at DBH are valued for their creativity and dedication to producing memorable experiences that resonate with their diverse audiences.
The Special Events Manager at Fayetteville Woodpeckers plays a central role in transforming Segra Stadium into a vibrant, year-round event space. This full-time role focuses on developing and managing marketing initiatives, sales, event planning, and execution of a wide variety of events happening at the stadium. The Special Events Manager's responsibilities are critical in ensuring each event—whether a baseball game, holiday celebration, wedding, or corporate gathering—is flawlessly executed with strong attention to detail and customer satisfaction. The position requires a dynamic professional with excellent interpersonal skills, a proactive sales approach, and the ability to coordinate across multiple departments including operations, marketing, food and beverage, and groundskeeping. Strong leadership and organizational capabilities are paramount to successfully manage event logistics, vendor relations, staffing, contract negotiations, and client communications.
This role also involves strategic business development through identifying new event opportunities, creating compelling marketing campaigns, and fostering long-term relationships within the event planning community to increase revenue streams. The Special Events Manager must be comfortable in a fast-paced environment, capable of juggling multiple projects, and committed to maintaining a professional and positive attitude. Experience with event management software and technical aspects of the stadium such as videoboard and sound equipment is beneficial. Overall, this position offers a challenging yet rewarding opportunity to contribute to the growth and success of a premier entertainment venue and Minor League Baseball franchise, backed by a reputable and innovative organization like Diamond Baseball Holdings.
Diamond Baseball Holdings (DBH), the parent company of the Woodpeckers, is a leading sports and entertainment organization that operates nearly 50 Minor League Baseball clubs and venues across the U.S. and Canada. DBH's mission is to create unparalleled fan experiences by combining baseball with special events, cultural festivals, concerts, family entertainment, and other interactive activities. Their partnership with Major League Baseball allows DBH to leverage commercial and licensing opportunities on both a national and local scale, enhancing the impact and reach of their teams and venues. They pride themselves on fostering a culture of innovation, collaboration, and community engagement, providing career opportunities in sports, hospitality, event management, and entertainment industries. Employees at DBH are valued for their creativity and dedication to producing memorable experiences that resonate with their diverse audiences.
The Special Events Manager at Fayetteville Woodpeckers plays a central role in transforming Segra Stadium into a vibrant, year-round event space. This full-time role focuses on developing and managing marketing initiatives, sales, event planning, and execution of a wide variety of events happening at the stadium. The Special Events Manager's responsibilities are critical in ensuring each event—whether a baseball game, holiday celebration, wedding, or corporate gathering—is flawlessly executed with strong attention to detail and customer satisfaction. The position requires a dynamic professional with excellent interpersonal skills, a proactive sales approach, and the ability to coordinate across multiple departments including operations, marketing, food and beverage, and groundskeeping. Strong leadership and organizational capabilities are paramount to successfully manage event logistics, vendor relations, staffing, contract negotiations, and client communications.
This role also involves strategic business development through identifying new event opportunities, creating compelling marketing campaigns, and fostering long-term relationships within the event planning community to increase revenue streams. The Special Events Manager must be comfortable in a fast-paced environment, capable of juggling multiple projects, and committed to maintaining a professional and positive attitude. Experience with event management software and technical aspects of the stadium such as videoboard and sound equipment is beneficial. Overall, this position offers a challenging yet rewarding opportunity to contribute to the growth and success of a premier entertainment venue and Minor League Baseball franchise, backed by a reputable and innovative organization like Diamond Baseball Holdings.
Job Requirements
- Bachelor's degree in business, facility, hospitality or sport management or similar
- 2 to 4 years of related experience in event or venue operations, sales or marketing in the event industry
- Excellent interpersonal and communication skills
- Outstanding computer skills including MS Office
- Ability to learn all videoboard and sound-related equipment and basic functions
- Ability to work holidays, evenings, and weekends
- Knowledge of Tripleseat event management software is a plus
Job Qualifications
- Bachelor's degree in business, facility, hospitality or sport management or a similar field
- 2 to 4 years of related experience in event or venue operations, sales or marketing within the event industry
- Excellent interpersonal and communication skills
- Outstanding computer skills including MS Office
- Ability to learn videoboard and sound equipment functions
- Knowledge of Tripleseat event management software is a plus
- Ability to manage multiple tasks in a fast-paced environment
- Strong relationship-building and organizational skills
Job Duties
- Act as the primary on-site contact for all non-MiLB events at Segra Stadium
- Work with all events from beginning to end including walk throughs, rate and contract negotiations, pre-event planning, food and beverage planning, staffing, load-in/out, event execution and post-event settlement
- Lead internal and external meetings including walkthroughs, tours, menu reviews, department and staff meetings
- Organize and schedule internal staffing and coordinate with third-party vendors for setup, teardown and event execution
- Cultivate strong working relationships with team departments including operations, grounds, food and beverage, marketing and sales
- Proactively solicit new business through sales calls, presentations, trade shows and prospecting to exceed monthly and yearly revenue targets
- Work with other departments to create and market new business opportunities for outside events and events around existing sports properties
- Collaborate with the marketing department to create in-event promotions to drive fan engagement, revenue and business
- Develop and maintain long-term relationships in the event planning, production and promotion sectors to enhance events
- Implement marketing plans for stadium outside events including updating website, social media and marketing materials
- Work with creative teams to produce compelling marketing materials for print, digital and trade shows
- Compile and distribute all pertinent event information timely
- Provide superior customer service before, during and after events
- Maintain a professional and positive attitude at all times
- Create post event reports and notes
- Prepare and provide reports including proformas, revenue reports, profit and loss statements and projections
- Ensure all event payments are received and track invoices
- Collaborate with stadium concessionaire on menu creation, customization and catering execution
- Complete additional duties such as tarp pulls and game duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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