Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Job Description
Buddy's Story
Buddy's began over 75 years ago in the Motor City, Detroit, Michigan, launching a unique style of pizza that has since become iconic—Detroit-Style Pizza. This distinct style is characterized by its square shape and crispy, cheesy corner slices, born from an inventive use of a steel automotive pan back in 1946. What makes Detroit-Style Pizza special ties deeply to Detroit's spirit—a blend of ingenuity, resilience, and heart that Buddy's has embodied from day one. From its origins at the corner of Six Mile and Conant, Buddy's has expanded beyond its original location to over 20 establishments across the Midwest, sharing this beloved pizza style with a growing audience.
Buddy's is a well-established full-service restaurant specializing in authentic Detroit-Style Pizza, with a strong commitment to delivering exceptional guest experiences and maintaining high operational standards. As the company continues its expansion, it remains rooted in its heritage, focusing on quality, customer satisfaction, and fostering a positive and inclusive work culture.
The Manager role at Buddy's is a pivotal leadership position responsible for overseeing all operational facets within a unit to drive guest satisfaction and profitability. This is a full-time role with an expectation to work a minimum of 5 days or 50 hours per week, ensuring continuous support to staff and excellence in the dining experience. As a Manager, you will uphold Buddy's standards for customer service, product quality, cleanliness, and team development through daily operations. An essential component of this role is effective communication both up and down the management chain facilitating enterprise growth and problem resolution.
Managers oversee daily decision-making processes, supervise staff training and scheduling, and foster a positive and productive workplace environment. They are responsible for labor management, cash handling procedures, and executing pre-shift briefings to prepare teams for success. The position involves completing management accounting reports as directed by the General Manager, analyzing sales and labor metrics to identify operational improvement opportunities, and ensuring compliance with all Buddy's policies and safety regulations.
Leadership qualities are essential, as the Manager participates in hiring, staff evaluations, and discipline, ensuring alignment with Buddy's standards and enhancing team morale and productivity. They handle guest interactions thoughtfully, approve promotions and credits, and ensure billing accuracy for deliveries. The role demands a proactive approach to maintain a safe, respectful, and inclusive work environment that embraces diversity and fosters growth for all employees.
Buddy's is proud of its long-standing tradition of diversity and inclusion and remains steadfast as an equal opportunity employer, promoting a workplace free from discrimination and harassment in accordance with all applicable laws. Joining Buddy's means becoming part of a family that values innovation, dedication, and respect for all individuals, contributing to the ongoing success story of Detroit-Style Pizza.
Buddy's began over 75 years ago in the Motor City, Detroit, Michigan, launching a unique style of pizza that has since become iconic—Detroit-Style Pizza. This distinct style is characterized by its square shape and crispy, cheesy corner slices, born from an inventive use of a steel automotive pan back in 1946. What makes Detroit-Style Pizza special ties deeply to Detroit's spirit—a blend of ingenuity, resilience, and heart that Buddy's has embodied from day one. From its origins at the corner of Six Mile and Conant, Buddy's has expanded beyond its original location to over 20 establishments across the Midwest, sharing this beloved pizza style with a growing audience.
Buddy's is a well-established full-service restaurant specializing in authentic Detroit-Style Pizza, with a strong commitment to delivering exceptional guest experiences and maintaining high operational standards. As the company continues its expansion, it remains rooted in its heritage, focusing on quality, customer satisfaction, and fostering a positive and inclusive work culture.
The Manager role at Buddy's is a pivotal leadership position responsible for overseeing all operational facets within a unit to drive guest satisfaction and profitability. This is a full-time role with an expectation to work a minimum of 5 days or 50 hours per week, ensuring continuous support to staff and excellence in the dining experience. As a Manager, you will uphold Buddy's standards for customer service, product quality, cleanliness, and team development through daily operations. An essential component of this role is effective communication both up and down the management chain facilitating enterprise growth and problem resolution.
Managers oversee daily decision-making processes, supervise staff training and scheduling, and foster a positive and productive workplace environment. They are responsible for labor management, cash handling procedures, and executing pre-shift briefings to prepare teams for success. The position involves completing management accounting reports as directed by the General Manager, analyzing sales and labor metrics to identify operational improvement opportunities, and ensuring compliance with all Buddy's policies and safety regulations.
Leadership qualities are essential, as the Manager participates in hiring, staff evaluations, and discipline, ensuring alignment with Buddy's standards and enhancing team morale and productivity. They handle guest interactions thoughtfully, approve promotions and credits, and ensure billing accuracy for deliveries. The role demands a proactive approach to maintain a safe, respectful, and inclusive work environment that embraces diversity and fosters growth for all employees.
Buddy's is proud of its long-standing tradition of diversity and inclusion and remains steadfast as an equal opportunity employer, promoting a workplace free from discrimination and harassment in accordance with all applicable laws. Joining Buddy's means becoming part of a family that values innovation, dedication, and respect for all individuals, contributing to the ongoing success story of Detroit-Style Pizza.
Job Requirements
- Must be able to articulate clearly and listen attentively to employees and guests
- Must be able to stand and walk for an entire shift
- Must be able to reach, lift and bend
- Ability to work with kitchen equipment
- Must be able to lift up to 50 pounds comfortably
Job Qualifications
- Minimum 3 years’ experience in a general management role in a full-service restaurant
- Proficient in leadership, communication, staff mentoring and development, and quality of operations
- Ability to communicate effectively at all levels of staff with strong problem-solving and decision-making skills
- Knowledge of employment law and ability to maintain confidentiality
- Excellent customer service and critical thinking skills
- Solid computer skills
Job Duties
- Oversee all unit operations during scheduled shifts including daily decision making, training and staff support, guest interaction, scheduling while upholding standards, product quality and cleanliness
- Manage staff labor throughout each shift by monitoring breaks and ensuring all checkout and cash handling procedures
- Execute daily staff pre-shift briefings on all scheduled shifts
- Provide continuous directions for staff members to ensure operational and procedural measures
- Complete all Manager accounting reports as instructed by General Manager
- Monitor and identify all unit sales and labor reports
- Identify operational opportunities by creating and implementing plans to address department areas and store goals
- Supervise that all line checks are accurate throughout all shifts
- Foster a positive working relationship with all staff members to build maximum employee morale, productivity, and development
- Demonstrate a safe work environment to reduce the risk of injuries and accidents
- Oversee all deliveries to confirm products and billing accuracy
- Promote a positive Buddy’s experience for all guests
- Approve all unit comps, promos, credits, and guest requests
- Assist with staff hiring, training, and scheduling
- Ensure proper usage of communication tools such as pre-shifts, Red Book, evaluations, documenting conversations for record
- Conduct employee reviews and evaluations
- Provide employees with positive and constructive feedback and implement appropriate disciplinary action when necessary
- Ensure all employees adhere to Buddy’s uniform policy and standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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