Job Overview
Compensation
Hourly
Range $17.25 - $27.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
parking privileges
Job Description
University Health is a comprehensive healthcare system dedicated to providing exceptional patient care, advancing medical research, and fostering community wellness. With a network of hospitals, outpatient facilities, and specialized clinics, University Health serves a diverse population with a commitment to excellence in service and operational efficiency. The organization values a patient-centered approach, ensuring accessibility and safety across all its campuses and affiliated locations. It operates multiple parking garages, lots, and transportation services, which are vital to supporting seamless access for patients, visitors, staff, physicians, and vendors. The system is supported by state-of-the-art parking technologies and well-trained personnel, facilitating a safe and customer-friendly environment for all users.
The role of Parking Services Manager at University Health involves overseeing the day-to-day operations of parking services across assigned campuses. This position is responsible for managing a variety of parking facilities, including garages, surface lots, and any affiliated locations. The Parking Services Manager ensures that all operations run smoothly and efficiently, prioritizing safety and a customer-first approach. Duties include supervising parking staff, overseeing enforcement activities, managing revenue controls and parking access technologies, coordinating valet and shuttle services if applicable, and handling permit administration. A key aspect of this position is fostering a culture of service excellence and operational efficiency through staff development and continuous process improvement.
The manager closely monitors parking utilization, staffing schedules, departmental performance, and safety compliance, ensuring strict adherence to University Health policies and regulatory requirements. Coordination with internal departments such as Protective Services, Facilities Management, Transportation, Human Resources, and clinical teams is essential for aligning parking operations with organizational access goals. Additionally, the role involves managing financial accountability related to parking revenue systems, access control systems, and parking contracts or vendors. The Parking Services Manager must ensure that all operations maintain a welcoming atmosphere while supporting the broader mission of University Health. This leadership position requires a strategic mindset, strong management skills, and a commitment to maintaining exceptional service standards at all times.
The role of Parking Services Manager at University Health involves overseeing the day-to-day operations of parking services across assigned campuses. This position is responsible for managing a variety of parking facilities, including garages, surface lots, and any affiliated locations. The Parking Services Manager ensures that all operations run smoothly and efficiently, prioritizing safety and a customer-first approach. Duties include supervising parking staff, overseeing enforcement activities, managing revenue controls and parking access technologies, coordinating valet and shuttle services if applicable, and handling permit administration. A key aspect of this position is fostering a culture of service excellence and operational efficiency through staff development and continuous process improvement.
The manager closely monitors parking utilization, staffing schedules, departmental performance, and safety compliance, ensuring strict adherence to University Health policies and regulatory requirements. Coordination with internal departments such as Protective Services, Facilities Management, Transportation, Human Resources, and clinical teams is essential for aligning parking operations with organizational access goals. Additionally, the role involves managing financial accountability related to parking revenue systems, access control systems, and parking contracts or vendors. The Parking Services Manager must ensure that all operations maintain a welcoming atmosphere while supporting the broader mission of University Health. This leadership position requires a strategic mindset, strong management skills, and a commitment to maintaining exceptional service standards at all times.
Job Requirements
- Bachelor’s degree in business administration, healthcare administration, hospitality management, transportation, operations management, or related field preferred
- minimum of five years of experience in parking operations, transportation, hospitality, customer service, facilities operations, healthcare support services, or related environment
- prior supervisory or management experience mandatory
- experience managing parking revenue and access control systems preferred
- excellent communication and leadership abilities
- ability to coordinate with multiple internal departments
- knowledge of safety protocols and regulatory compliance in parking operations
Job Qualifications
- Bachelor’s degree in business administration, healthcare administration, hospitality management, transportation, operations management, or a related field preferred
- five years of experience in parking operations, transportation, hospitality, customer service, facilities operations, healthcare support services, or related environment required
- prior supervisory or management experience required
- experience with parking revenue systems and access control technologies preferred
- strong customer service and leadership skills
- familiarity with regulatory standards and safety compliance in parking operations
Job Duties
- Supervises daily parking operations across multiple campuses
- manages staff schedules and provides direct supervision to parking personnel
- oversees parking enforcement and ensures compliance with policies
- manages parking revenue and access control systems
- coordinates valet and shuttle services as needed
- administers parking permits and customer service functions
- monitors parking utilization and safety compliance
- liaises with internal departments including Protective Services, Facilities, Transportation, and Human Resources
- manages vendor relationships and parking contracts
- promotes a culture of service excellence and process improvement
Job Criteria
Experience
Expert Level (7+ years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
