Manager on Deck

Frisco, TX, USA|

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $60,000.00

Benefits

Medical

Vision

Dental

Paid Time Off

Life insurance

Retirement

Job Description

Driver's Edge Auto Repair, a proud member of Sun Auto Tire & Service, is a leading provider of automotive services across the United States. For over ten years, Driver's Edge has been delivering fast, reliable, and customer-focused automotive repair and maintenance services. Part of a respected family of trusted brands, Sun Auto Tire & Service operates coast to coast, promising excellence, integrity, and a community-driven approach in all that it does. The company prioritizes both customer satisfaction and employee development, creating an environment where team members can grow professionally and take on leadership roles. With a strong commitment to quality and innovation, Driver's Edge continues to expand its footprint in the automotive service industry, offering comprehensive services designed to keep vehicles running safely and efficiently.

The Manager-on-Deck (MOD) position at Driver's Edge presents an exciting career opportunity for a motivated, experienced individual with a deep passion for the automotive industry and leadership development. This role is crafted to provide hands-on experience in all aspects of automotive service management, including operational oversight, financial accountability, personnel management, and customer service excellence. The MOD is responsible for the overall store performance in their market, balancing financial targets with operational efficiency. This includes maximizing sales and profits through careful expense control, managing human resources effectively, and minimizing operational costs and shrinkage. The Manager-on-Deck plays a vital role in setting the standard for customer service and workplace culture, overseeing daily store operations and maintaining the highest standards of cleanliness and equipment functionality.

The position offers a competitive salary range of $60,000 to $80,000 per year, reflecting the responsibility and impact this role has within the company. In addition, Driver's Edge supports employees with a comprehensive benefits package that includes paid vacation and sick time, tuition reimbursement, life insurance, and a 401(k) retirement plan with company matching contributions. Employees enjoy a healthy work-life balance with store closures on Sundays and receive discounts on services for their personal and immediate family vehicles.

As a Manager-on-Deck, you will lead, coach, and develop your team to meet and exceed business goals while upholding company policies and standards. You will engage in recruiting and hiring efforts, conduct regular employee performance evaluations, and promote a safe and professional environment. The role demands a hands-on leader who thrives on measuring business trends, implementing strategic plans, and improving operational procedures. You will be expected to maintain financial integrity by managing invoices, deposits, and store assets properly. Furthermore, your commitment to optimizing the store environment will ensure that customers receive service in a welcoming, well-maintained setting. This is a unique chance to step into a leadership role in the automotive sector with ongoing support and the opportunity for advancement within a nationally recognized brand.

Job Requirements

Two or more years of experience in management or equivalent business experience in the automotive industry
Possess valid driver’s license
Must be at least 18 years of age
Possess current or expired State Inspector License or ability to obtain a State Inspector license within 30 days of hire date
Ability to work a minimum of five days, including weekends

Job Qualifications

Two or more years of experience in management or equivalent business experience in the automotive industry
Previous experience in managing and coaching team members to success through effective communication
Proven ability to develop and meet monthly, quarterly and annual plans with clearly defined goals for their individual store
Proven track record of consistently meeting and exceeding sales and profit goals
Previous experience as an automotive technician or similar position preferred, but not required
Possess valid driver’s license
Must be at least 18 years of age
Possess current or expired State Inspector License or ability to obtain a State Inspector license within 30 days of hire date
Ability to work a minimum of five days, including weekends

Job Duties

Sets expectations and communicates regularly with employees on job responsibilities, goals, training, development, and overall customer service
Holds employees accountable for job responsibilities, training and goals by coaching or counseling employees toward desired behaviors
Ensures compliance with all policies and procedures of the company by conducting regular meetings with employees, store audits
In partnership with HR, recruits, interviews, and hires new employees as business dictates
Conducts performance evaluations for all employees at regular intervals
Analyzes and measures business trends
develops and implements plans to maximize sales and meet or exceed sales and profit targets
Shares financial targets and results with all employees during store meetings
Reviews invoices and daily reports to identify opportunities for growing the business
Maintains proper controls over the company’s physical and financial assets
follows standard closing procedures including timely deposit of checks and cash
Ensures the cleanliness of the store - both front and back, at all times
Maintains best in class housekeeping and merchandising standards to ensure the comfort of customers
Conducts regular inspections of equipment, requests maintenance as necessary
Ensures that all purchased, but not used parts are returned timely to vendor and credits received and forwarded to accounting