Manager, Macy's Cafe - Oxmoor

Macy's is an iconic American retail company that has been a beloved household name for over 160 years. Known for its rich heritage, the company combines tradition and innovation to create an extraordinary shopping experience for customers across the nation. Macy's offers a diverse range of quality merchandise including fashion, home goods, and especially an impressive selection of food and beverage offerings in its Food Division. The brand holds a special place in American culture, highlighted by its famous events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, which bring people together in celebration and joy. As a retailer with deep-rooted values in customer service and community connection, Macy's fosters an inclusive and dynamic environment for its employees, encouraging growth and development at every level. The Foods Manager role at Macy's is a key leadership position dedicated to managing a professional, efficient, safe, and profitable food operation. This position ensures that all food-related activities meet Macy’s high standards for hospitality and quality, creating craveable food and beverage experiences that delight customers. The Foods Manager is responsible for driving sales, controlling expenses, and meeting profit goals while maintaining compliance with health and safety standards. This role demands strong leadership skills, exceptional operational management, and a passion for customer service excellence. Macy's supports its managers with comprehensive training, resources, and tools to help them succeed in optimizing team performance, managing inventory, and executing promotional events. In addition to overseeing day-to-day food operations, the Foods Manager works closely with store management and Human Resources to handle recruiting, training, and employee relations. Prioritizing team development, the manager delivers ongoing coaching and recognition to reduce turnover and foster a positive work environment. The position requires attention to detail in monitoring food quality, sanitation, payroll, scheduling, and inventory control. Candidates should be prepared for a physically demanding job that involves heavy lifting, standing for extended periods, and a flexible schedule to meet department and company needs. Macy's emphasizes diversity, equity, and inclusion, creating a collaborative workplace where acceptance, respect, and authentic connections among colleagues, customers, and communities are paramount. This role offers an exciting opportunity to join a storied company undergoing continual growth and innovation in the retail food sector. The Foods Manager is integral to maintaining Macy's reputation for quality and service, making an impactful difference in the customer experience. This position also includes competitive pay and benefits such as health insurance options, paid time off, 401(k) retirement plans with company match, merchandise discounts, and wellness programs. There is potential eligibility for performance-based incentives, reinforcing Macy’s commitment to rewarding excellence. If you’re ready to be part of a remarkable legacy and help write the next chapter in Macy's story, this position invites you to apply and contribute to a vibrant work culture dedicated to excellence and growth.