Manager In Training

Mo' Bettahs is a renowned restaurant chain deeply rooted in Hawaiian culture, dedicated to serving delicious and authentic island cuisine while embodying core values that resonate with the spirit of Aloha. Established with a strong commitment to quality, customer service, and community, Mo' Bettahs has grown to become a beloved dining destination. The company prides itself on its core values of Kuleana (Responsibility), Ho'okipa (Hospitality and Aloha), Ho'okuku (Competitiveness), Mo'omeheu (Culture), Miki'oi (Fine Craftsmanship), and Pono (Righteousness). These values reflect the essence of what makes a great team player: hunger, kindness, energy, humility, and selflessness. They emphasize accountability, respect for Hawaiian heritage, providing personable and warm service, striving for excellence, and meticulous attention to detail.

The role offered is pivotal in maintaining the high standard of excellence Mo' Bettahs is known for. As a key leadership role within the restaurant, the position involves overseeing daily brand execution to ensure consistency and quality across front-of-house (FOH) and back-of-house (BOH) operations. The successful candidate will demonstrate competence in various operational roles, ensuring the cleanliness of the restaurant, driving same-store sales growth, optimizing order line speed, and maintaining superior customer service standards. This leadership position is the primary point of contact for customer service issues, responsible for managing and enhancing overall customer satisfaction as reflected in reviews.

Food quality and consistency are critical aspects of this role, with responsibility for ensuring that all food preparation meets Mo' Bettahs' high standards and follows proper procedures. The position requires collaboration with the General Manager, Off-Premise Coordinator, and Certified Trainer through weekly meetings to review schedules, reports, staffing, inventory, and online ordering systems. A solid understanding of the company culture is essential, as is adherence to strict health, safety, sanitation, and security standards. The role also involves enforcing company policies as outlined in the employee handbook and maintaining a professional appearance. This dynamic role demands multitasking skills, attention to detail, leadership, and a commitment to continuous personal and team growth. With Mo' Bettahs’ commitment to equal opportunity employment, this position supports a respectful and inclusive workplace environment.