Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,400.00 - $76,400.00
Benefits
Health Insurance with HSA and FSA options
Dental Insurance
Vision Insurance
Life/AD&D Insurance
short- and long-term disability coverage
401(k) with generous company match
Vacation time with paid accrual
Paid holidays including additional company closure days
paid sick leave as required by law
Additional paid time off including volunteer, bereavement and jury duty days
Job Description
Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties, boasting a portfolio of approximately 9,200 hotels across over 95 countries on six continents. Headquartered in Parsippany, New Jersey, with offices around the world including London, Shanghai, Buenos Aires, and Dubai, Wyndham employs more than 2,000 corporate team members dedicated to the mission of making hotel travel accessible for all. The company supports thousands of franchisees with its global portfolio of 24 hotel brands, featuring well-known names such as Wyndham, La Quinta, Ramada, Days Inn, and Super 8. These brands cater to a diverse... Show More
Job Requirements
- Ability to travel up to 90 percent with a flexible work schedule
- Ability to work under pressure with extended hours when required
- Ability to stand for approximately 50 percent of the day
- Ability to sit and drive long distances for approximately 75 percent of the week
- Ability to lift a minimum of 10 pounds
- Ability to bend, twist, squat, push and pull while inspecting properties
- Exposure to interior and exterior hotel environments including multilevel properties and facilities such as onsite restaurants, pools and exercise facilities
- Effective use of mobile devices for work while traveling
- Must be able to independently prioritize and schedule multiple responsibilities
Job Qualifications
- 2 to 4 years of progressive experience in hotel or related field, preferably property and corporate management experience
- 4 year college degree preferred
- Multi-property experience
- Industry certifications preferred
- Proficient in Microsoft Suite including Office, Word, PowerPoint and Excel
- Excellent verbal and written communication skills
- Ability to work independently and prioritize multiple responsibilities
- Strong interpersonal and relationship-building skills
Job Duties
- Compel owner involvement to achieve performance goals and drive franchisee satisfaction by embracing an Owner First mindset
- Develop trusted relationships with external customers to educate, motivate and influence adoption of tools and resources
- Execute Wyndham Hotels and Resorts initiatives, projects and related tasks
- Execute a Portfolio Management strategy that improves overall performance through consistent communication, contact and touchpoints with hotels and owners
- Analyze data to develop and execute strategies to expand revenue generation opportunities, drive growth and performance while improving quality and customer satisfaction
- Drive net revenue growth through retention and development opportunities
- Collaborate with internal stakeholders
- Provide accountability to the organization through documentation, follow up and system reporting
- Achieve annual service, performance and KPI goals to impact WHR profitability
- Take ownership of personal and professional development
- Project a positive image and promote the value of Wyndham Hotels & Resorts
- Respond to property-specific requests within indicated service level agreements
Job Location
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