Manager, Food & Beverage

Great Wolf Lodge, a renowned leader in the hospitality and entertainment industry, is dedicated to providing memorable family experiences through its unique water park resorts. As a dynamic and guest-centered company, Great Wolf Lodge has built a strong reputation for delivering exceptional customer service in a fun and safe environment. The lodge offers a wide range of attractions including water parks, dining options, entertainment, and comfortable accommodations that attract families seeking adventure and relaxation. With multiple locations across North America, Great Wolf Lodge continues to expand its brand by emphasizing quality service, guest satisfaction, and employee development. The company prides itself on fostering an inclusive and engaging workplace culture that supports career growth and recognizes the unique contributions of each team member.

The Food & Beverage Manager position at Great Wolf Lodge plays a critical role in ensuring the successful daily operations of the lodge's Food & Beverage (F&B) outlets. These outlets include a variety of eating establishments such as restaurants, bars, quick-serve locations, and banquet facilities. The manager is responsible for overseeing all operational facets, including staff management, food safety, guest services, inventory control, and adherence to brand standards. This role requires balancing guest satisfaction with operational efficiency and profitability, all while maintaining the high standards expected by the Great Wolf brand. A significant part of the position involves leadership and team development, ensuring that all F&B team members are trained, engaged, and empowered to perform their roles effectively.

In this role, the Food & Beverage Manager will lead efforts to meet monthly key performance indicators by optimizing scheduling, training, and performance management. They actively contribute to strategic planning and operational improvements by analyzing data and implementing practices that enhance productivity and customer experience. The manager will collaborate closely with other department leaders, including culinary and purchasing, ensuring that all health and safety regulations are strictly followed. Additionally, this role requires hands-on involvement during peak service hours to maintain service quality and guest satisfaction. The Food & Beverage Manager at Great Wolf Lodge is supported by comprehensive benefits and opportunities for professional development, emphasizing a strong work-life balance and a commitment to employee well-being. The salary range for this position is $60,000 to $70,000 annually, supplemented by additional perks such as paid time off, insurance coverage, and a supportive learning environment. This is an excellent opportunity for a motivated individual seeking to advance their career in food and beverage management within a vibrant and growth-oriented hospitality setting.