Manager-Event Operations

Renaissance Dallas Hotel, part of the globally recognized Marriott International portfolio, is situated in the vibrant city of Dallas, Texas. This full-service hotel is known for delivering a unique blend of sophisticated comfort and innovative event experiences to both business and leisure travelers. The Renaissance brand focuses on the spirit and personality of the neighborhoods it serves, helping guests dive into local cultures and uncover unexpected adventures. This commitment ensures guests enjoy more than just a stay—they experience memorable moments shaped by local influences and thoughtful service. The hotel features stylish accommodations, modern amenities, and versatile event spaces that cater to a wide range of occasions, making it a preferred venue for conferences, banquets, weddings, and social gatherings in the Dallas area.

The position being offered is a full-time Management role within the Event Management category, based on-site at Renaissance Dallas Hotel. This role commands a competitive salary range between $56,000 and $75,000 annually with eligibility for bonuses, reflecting the importance of leadership in the hotel's banquet and event services team. The management role requires an individual who is motivated to direct and inspire a team focused on delivering exceptional service that meets both the hotel's standards and client expectations.

As an Event Services Manager, you will be responsible for overseeing banquet operations, guiding staff, and ensuring seamless execution of events. You will play a hands-on role in managing supplies, enforcing operational standards, and maintaining sanitation to ensure a safe and welcoming environment for all guests. Financial oversight is critical to this role, as you will monitor budgets and administrative responsibilities, including asset protection.

Clear and concise communication is vital, requiring the ability to coordinate effectively among various stakeholders including the kitchen, event planners, and technology teams, assuring every event is successful and meets the anticipated outcomes. This role goes beyond the logistical elements and delves into team leadership by identifying training opportunities, setting goals, delegating tasks, and coaching employees toward continuous improvement.

Your leadership will extend to fostering lasting relationships with clients to encourage repeat business and growth. You will actively participate in month-to-month departmental meetings, lead shifts in event servicing, and embody the spirit of excellent customer service, helping the hotel maintain its reputation as a premier event locale.

A crucial part of the role involves human resource activities such as conducting performance appraisals, enforcing company policies fairly and consistently, addressing associate concerns, and promoting a positive team dynamic through an open-door policy. Engagement with staff and associates will help ensure all members understand their responsibilities, safety protocols, and performance expectations.

Working at Renaissance Dallas Hotel offers a chance to be part of a diverse and inclusive environment that values the unique contributions of each individual. As an equal opportunity employer, Marriott International pledges to uphold policies that support non-discrimination and celebrate multiculturalism within the workplace. Joining this vibrant team means becoming part of a culture that encourages personal and professional growth, where employees are empowered to do their best work and become the best version of themselves.