Manager, Culinary Services

Aramark is a global leader in food service, facilities management, and uniform services. With operations in 15 countries, Aramark proudly serves millions of guests every day, providing exceptional dining and facility solutions across various industries including education, healthcare, business, and sports. Rooted in service and united by purpose, Aramark is committed to creating environments where customers and employees thrive by fostering inclusive and supportive workplaces, promoting sustainability, and delivering high-quality service. The company believes in empowering its employees by offering career development opportunities, encouraging personal growth, and embracing diversity and equal employment opportunities for all individuals regardless of race, color, religion, or other protected characteristics. Aramark’s mission is to make a positive impact on communities, partners, and the planet through responsible and innovative service practices.

The Food Service Manager position at Aramark is a pivotal management role focused on developing and implementing tailored dining solutions to satisfy customer preferences and needs. This role involves overseeing dining operations where customers order prepared foods from a menu, generally within cafeterias or residential dining facilities. The role entails leadership duties aimed at engaging and developing team members utilizing Aramark’s coaching model, recognizing employee achievements, and ensuring the overall team meets performance objectives and client expectations. The Food Service Manager is responsible for planning daily team briefings, maintaining safety and sanitation standards, and cultivating strong client relationships by identifying client needs and communicating operational progress.

Financial stewardship is a critical part of this role, including overseeing the completion and maintenance of Profit and Loss (P&L) statements, meeting client and company financial targets, understanding operational performance metrics, and educating the team on ways to improve profit margins. The manager is expected to drive productivity through efficient cost controls, adherence to food and labor initiatives, and thorough staff training to uphold quality and operational standards. Compliance with safety, health, wage, and hour regulations is mandatory to maintain a safe environment for clients, customers, and employees alike.

Additionally, the Food Service Manager leads the front-of-house operations alongside the Food Service Director, ensuring smooth coordination and a unified customer dining experience. This role demands adaptability as job duties may evolve to meet changing business needs. Candidates for this position should have at least one year of experience in food service management, possess strong interpersonal and client relationship skills, and be capable of maintaining effective working relationships across departments to deliver exemplary food service. Physical requirements include the ability to lift up to 50 pounds and to stand for extended periods.

Working at Aramark offers professionals an opportunity to work in a vibrant company culture that champions development and community contribution. The organization values diversity and inclusion and continuously invests in its workforce through coaching, rewards, and recognition programs. Employees at Aramark are empowered to reach their full potential through challenging roles and comprehensive support, making it a rewarding career destination for those passionate about food service management and leadership.