Manager, Culinary Services

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests each day across 15 countries. Known for its commitment to service and community, Aramark strives to create a positive impact not only for its customers but also for its employees and the communities it serves. The company emphasizes equal employment opportunities and fosters a diverse and inclusive workplace where all individuals are respected and empowered to reach their full potential. Aramark offers career development opportunities designed to fuel passions, develop talents, and encourage professional growth in a supportive and dynamic environment.

The Food Service Manager at Aramark plays a crucial leadership role focused on overseeing dining operations where customers order prepared foods from a menu. This management position involves developing and implementing effective dining solutions tailored to customer preferences and needs. The Food Service Manager is responsible for leading the front of the house, managing the cafeteria or residential dining facility in collaboration with the Food Service Director, ensuring smooth and efficient service delivery. The role demands a strong focus on leadership, client relationships, financial performance, productivity, compliance, and operational excellence.

Key responsibilities include coaching and developing team members using Aramark's proven coaching model, recognizing employee achievements, and ensuring that team and individual performance align with client expectations. The manager plans and leads daily team briefings to maintain high levels of communication and effective collaboration among staff. Safety and sanitation are paramount; thus, the Food Service Manager oversees compliance with all safety and health standards to ensure a safe dining environment for customers, employees, and clients.

The role also requires managing financial aspects by maintaining accurate profit and loss statements, achieving client and company financial targets, and applying Aramark processes and systems to monitor performance metrics, data, ordering, and inventory trends. The Food Service Manager educates the team on key financial levers to improve margins while driving operational efficiency through cost control measures and profit management.

Ensuring productivity involves meeting and maintaining food and labor initiatives, supervising production quality and control, and guaranteeing that the team is well-trained and capable of executing their duties effectively. The manager must uphold compliance with all applicable laws and company policies relating to safety, health, wage, and hour regulations. Physical requirements include the ability to occasionally lift, carry, push, and pull items up to 50 pounds and stand for extended periods.

Overall, the Food Service Manager role at Aramark provides an opportunity for individuals with strong interpersonal skills and a customer service mindset to lead a dynamic team in a fast-paced environment. This position is ideal for professionals seeking a management career in food services with a global team dedicated to excellence, innovation, and community service. Aramark values employees who are adaptable and proactive, ensuring they can adjust to change and new responsibilities as the needs of the business evolve.