Manager - Banquets

North Las Vegas, NV, USA|

Job Overview

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible schedule

Employee wellness programs

Job Description

The Venetian Resort is a premier luxury hotel and casino resort located in Las Vegas, Nevada. Renowned for its elegance and exceptional guest service, The Venetian Resort offers an extraordinary experience to visitors by combining a rich Italian heritage with modern sophistication. The resort features spacious suites, a vast array of dining options, world-class entertainment, and expansive meeting and banquet facilities. Committed to excellence, The Venetian Resort prioritizes guest satisfaction and continuously strives to exceed expectations through attentive service and a dedicated team. The establishment operates in a fast-paced and high-energy environment where professionalism and guest-focused attitudes are essential to deliver an unforgettable experience to all patrons. The resort is part of a reputable hospitality group that values employee growth, training, and a collaborative work environment with strong ethical standards.

The Venetian Resort is currently seeking an experienced Manager - Banquets to join its dynamic Food and Beverage team. This role is essential in ensuring the successful planning, coordination, and execution of all banquet functions and events hosted at the resort. As the Manager - Banquets, the successful candidate will be responsible for interpreting and fulfilling the needs of guests in a proactive and positive manner, reinforcing the resort's commitment to exceptional service. A key focus of this role is managing banquet event orders, overseeing server staff performance, coordinating with catering and kitchen teams, and ensuring that all areas related to banquet functions meet the highest standards of cleanliness, organization, and functionality.

This position entails a combination of administrative and operational duties including inventory management, sales tracking, scheduling, and maintenance coordination. The Manager - Banquets will also play a leadership role in human resources activities within the department, such as hiring, training, scheduling, performance feedback, and fostering a positive work environment built on teamwork and mutual respect. Given the diverse nature of banquet events, the manager must exhibit excellent interpersonal and communication skills to effectively liaise with guests, vendors, and internal teams.

The ideal candidate will have a minimum of three years’ experience in banquet management, preferably within a four-star hotel environment. A high school diploma is required, and relevant certifications related to health, alcohol awareness, and safety compliance must be obtained and maintained. The role demands physical stamina and flexibility to handle various workplace environments, including exposure to noise, dust, and cigarette smoke, and the ability to lift or carry weights up to 30 pounds unassisted.

Working varied shifts, including nights, weekends, and holidays, is a necessary requirement to meet the operational needs of the resort. The Venetian Resort promotes a company culture of professionalism and adherence to high standards of conduct. This full-time position offers the opportunity to work in a prestigious setting with opportunities for professional growth within the hospitality industry. The Manager - Banquets will make a significant impact on enhancing guest experiences through meticulous attention to detail, staff leadership, and operational excellence in banquet services.

Job Requirements

21 years of age
Proof of authorization/eligibility to work in the United States
High school diploma
Must be able to obtain and maintain a health, alcohol awareness card (TAM) and any other certification or license as required by law or policy
3 years of experience as a banquet manager
Demonstrated experience in a 4 star hotel preferred
Ability to communicate clearly and effectively in English, both in spoken and written form
Strong interpersonal skills with the ability to communicate effectively with guests and other team members of different backgrounds and levels of experience
Must be able to work varied shifts, including nights, weekends and holidays
Ability to lift or carry 30 pounds unassisted
Ability to physically access all areas of the property
Ability to maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts
Ability to interact appropriately and effectively with guests, management, other team members and outside contacts
Ability for prolonged periods of time to walk, stand, stretch, bend and kneel
Ability to work in a fast-paced and busy environment
Ability to work indoors and be exposed to various environmental factors such as CRT, noise, dust and cigarette smoke.

Job Qualifications

High school diploma
Minimum 3 years of experience as a banquet manager
Experience in a 4 star hotel preferred
Ability to communicate clearly and effectively in English, both in spoken and written form
Strong interpersonal skills with the ability to communicate effectively with guests and team members of different backgrounds and experience levels
Demonstrated leadership ability and team management skills
Knowledge of food and beverage service standards
Familiarity with P.O.S. systems and banquet event order procedures
Ability to work varied shifts including nights, weekends and holidays
Ability to maintain composure and meet deadlines in a fast-paced environment
Understanding of health, safety and alcohol awareness policies.

Job Duties

Checks storage areas for proper supplies, organization and cleanliness
Instructs designated personnel to rectify any cleanliness or organization deficiencies
Establishes par levels for supplies and equipment
Completes requisitions to replenish shortages or additional items needed for the anticipated business
Reviews sales for previous day and resolve discrepancies with Accounting
Tracks revenue against budget
Retrieves and organizes Banquet Event Orders (B.E.O.’s) according to departmental standards
Makes note of changes as received from Catering and posts function sheets for the next 7 days
Inspects the scheduled function areas/rooms for cleanliness, working condition and proper furniture/equipment set up
Rectifies any deficiencies with respective departments
Meets with the Chef and Stewarding to review scheduled group’s menu and equipment requirements
Ensures agreement of delivery times, amounts and special arrangements
Conducts pre-function meeting with Servers and reviews all information pertinent to set-up and service of group
Directs servers on timing of service throughout function
Communicates additional meal requirements and special requests to the kitchen
Constantly monitors staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards
Rectifies any deficiencies with respective personnel
Assists Banquet staff with their job functions to ensure optimum service to guests
Observes guest reactions and confers frequently with service staff to ensure guest satisfaction
Totals all charges for the group function, prepares check and presents to group contact for payment
Adheres to all cashiering procedures/policies
Answers outlet phone within 3 rings, using correct salutations and telephone etiquette
Accesses all functions of the P.O.S. system in accordance to specifications
Restocks journal tape and changes ribbons as needed
Issues manual checks when the system is down and ensures accountability of such
Runs system closing reports and ensures that all servers’ checks are closed before they sign out
Responds to all pages by beeper promptly
Prepares and submits daily/weekly payroll and tip distribution records
Completes work orders for maintenance repairs and submits to Engineering
Contacts Engineering directly for urgent repairs
Prepares weekly forecast of revenues, covers and labor costs
Coordinates deliveries of scheduled function amenities (i.e., flowers) with vendors
Schedules and completes function room inspections in accordance with departmental standards
Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods
Manages responsibilities for the department to include hiring of new Team Members, promotions, creating a work environment that promotes teamwork, performance feedback, discipline, recognition, and termination
Consistent and regular attendance is an essential function of this job
Performs other related duties as assigned.